Customer Service Representative (Temp. 9 Months)

• Manage RFQ from sales and coordinate with product manager and project manager to provide quotation reference.

• Manage PO from customers and feedback the delivery plan accordingly.

• Coordinate with product manager and project manager to provide quotation to sales.

• Coordinate with demand team to fulfill customers’ forecast plan.

• Prepare shipping documentation and invoices for goods delivery.

• Maintain accurate up to date records and files on all major accounts including sales data, quote records, and customer contacts.

• Perform other duties as assigned or necessary to meet business objectives.

• Collect internal information by working with sales to respond to customer documentation requirement for customer audit and vendor qualification.

• Bachelor’s Degree in Business related field.

• Minimum 3 years of experience in CSR position in manufacturing company.

• Knowledge of SAP and Salesforce or similar CRM a plus.

• Excellent communication skills in English.

• Team player.

• Excellent communication skill, highly customer oriented.