Customer Service Representative ( Vietnamese - Relocate to Kl, Malaysia)

Customer Service Representative ( Vietnamese - Relocate to Kl, Malaysia)

Địa Điểm Làm Việc: Hồ Chí Minh | Hà Nội | Đà Nẵng
$796 - $910 1853 lượt xem - Hết hạn trong 22 ngày

Các Phúc Lợi Dành Cho Bạn

Healthcare

Mô Tả Công Việc

- Handling phone calls, live chats & emails for our customers.
- Responsible for handling customer inquiries to the customer support centre including contacts requiring product features & functionality information, technical knowledge and interpersonal skills to assist diagnose and resolve issued and questions.
- Handle accurate documentation of interactions, maintain data accuracy in the relevant contact management system, and understand a variety of media sources that interface with the service centre.
- Ensuring excellent service is delivered to customers.

What you will get:

● Opportunity to immerse yourself in a Global Company
● 14 days of annual leave
● 14 days of medical leave entitlement
● Free Medical Insurance
● Cross culture & fun working environment

Our Environment:

We’re a French MNC, with global teams across 35 countries.
Being part of our team means you’ll get the chance to explore job opportunities globally!
In just 6 months, you’ll get the chance to explore Internal Career Opportunities! (T&C apply)
Xem toàn bộ Mô Tả Công Việc

Yêu Cầu Công Việc

Vietnamese english speaker needed.
Work in Malaysia city Kuala Lumpur.
Relocate assistance provide.
Detail will be discuss in the meeting.

- Minimum diploma and above.
- Fresh graduates are encouraged to apply.
- Languages required: English & Vietnamese (speak, read & write).
- Fixed working hour.
- Must be willing to work during Public Holiday and weekend.

Địa Điểm Làm Việc

Ho Chi Minh, Vietnam
Hà Nội, Việt Nam
Đà Nẵng, Vietnam

At the turn of the millennium, two young French entrepreneurs, Frederic Jousset and Olivier Duha, set out with the specific purpose of enabling and coaching consumers and brands to engage digitally. Webhelp was established.

Through evolution and acquisition, today Webhelp is a 50,000 people-strong global leader in business process outsourcing (BPO). We continue to specialise in customer experience but our capabilities extend across voice, social and digital channels. Our outsourced services have also expanded to include payment management, sales and marketing services.

We engineer customer experiences on behalf of some of the world’s most progressive brands and through our transformational outsourcing proposition we can drive performance improvement, deliver a real and lasting transformation in clients’ operating models and deliver material financial advantage. Our ability to deliver is powered by data and applied analytics, which play a vital role in our work as a digital company.

Today the business is still led by its two founders, and their entrepreneurial spirit is woven deeply into the fabric of our culture. With a mission to “push the limits of customer experience and business process optimisation,” people are empowered and encouraged to push the boundaries.

Since its inception, Webhelp has grown significantly with more than 500 partners being served by our global teams which cross 35 countries and more than 140 customer experience hubs. In the last four years alone, our revenues have grown by more than 250%. We achieved this by investing in our people and the environment they work in, and developing the analytical and operating capability to deliver truly transformational outsourcing with solutions which meet the challenges of a now omni-channel world.

Website: webhelp.com

Xem toàn bộ thông tin công ty
Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak, 55188 Kuala Lumpur, Malaysia
5.000-9.999 nhân viên
Chương trình THẠC SĨ QUẢN TRỊ & THƯƠNG MẠI - Chuyên ngành THƯƠNG MẠI QUỐC TẾ | ĐẠI HỌC THĂNG LONG | ĐẠI HỌC CÔTE D’AZUR (PHÁP)

Chương trình THẠC SĨ QUẢN TRỊ & THƯƠNG MẠI - Chuyên ngành THƯƠNG MẠI QUỐC TẾ | ĐẠI HỌC THĂNG LONG | ĐẠI HỌC CÔTE D’AZUR (PHÁP)

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