Customer Service Specialist

- Address issues and complaints from the I market using online chat, social media, and other communication tools. 

- Respond to questions about products, services, or orders, ensuring customers receive timely and satisfactory solutions.

- Establish close relationships with new and existing customers via chat tools and email.

- Engage in friendly and professional interactions to build customer trust in the company and deliver an excellent customer service experience.

- According to company guidelines, handle product-related inquiries, complaints, or issues through email or online.

- Demonstrate a strong sense of responsibility, trustworthiness, and good conduct.

- Able to work effectively in a team and handle tasks independently.

- Capable of working under pressure while maintaining excellent interpersonal skills and attentiveness to service desk inquiries.

- Possess basic computer operation knowledge.

- Must be willing to work overseas.

- Vietnamese and English language. Mandarin will be preferable.

Benefits and Allowances:

- Accommodation Provided.

- Daily Meal Provided.

- Performance Bonus.

- Holiday Bonuses.

- Vacation Benefits.

- Year-End Bonus.

- Monthly Living Allowance.

- Free Movement.

- Flight Ticket Provided.