Customer Service Staff (Chinese Be Advance)

Địa Điểm Làm Việc: Hồ Chí Minh | Hải Phòng | Hà Nội
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Các Phúc Lợi Dành Cho Bạn

Incentive, 13th month salary
Health check packages once a year
Lunch, uniform allowance.

Mô Tả Công Việc

1/ Handling of customer enquiries and requests professionally to maximize
customers’ satisfaction.
2/ Receiving booking information as well as ensure the equipment arrangements
for Operation Dept. timely follow-up.
3/ Creating booking in system, Updating & Sending Booking Acknowledge to
customer within timeframe.
4/ Receiving shipping instruction from customer via COSCO system, doing B/L
and submit AMS /ENS
5/Checking & amending B/L as customer request regarding cargo weight,
commodity, certificate
6/ Booking & vessel clean-up within timeframe
7/ Verify/Update Customer Profile in the system
8/ On duty list after working hour to check export list with ports
9/ Tactful in dealing with customer concerns, services recovery, and special service
requirements.
10/ Improve bottom line results by collecting customer feedback for management
review and/or suggesting ways to enhance work efficiency.
Xem toàn bộ Mô Tả Công Việc

Yêu Cầu Công Việc

• University graduated in relevant field.
• At least 1-2 years’ experience in shipping lines, handling booking container, cargo,
vessel
• Hardworking, proactive and teamwork spirit;
• Good interpersonal & communication skills;
• Good organizational and multi-tasking abilities;
• Good command of English/ Chinese be advanced

Địa Điểm Làm Việc

No. 05 Ho Bieu Chanh Street, Ward 11, Phu Nhuan District, HCMC, Vietnam
No. 04 Le Thanh Tong Street, Hai Phong
09 Dao Duy Anh, Phuong Mai, Đống Đa, Hanoi, Vietnam

COSCO SHIPPING Lines (Vietnam) Co., Ltd. is a wholly-owned subsidiary of NEW GOLDEN SEA SHIPPING PTE.LTD, it’s also one of the international container agencies,which has a full-featured service network locally and strong overall power in VietNam.
Headquartered in Ho Chi Minh City, in order to adapt to the business development, branch office was set up in Haiphong in 2000, then representative office was set up in Hanoi in 2003. In addition, the company also set up branch office in Danang in 2020 and representative office in Quynhon in 2021.

Xem toàn bộ thông tin công ty
Số 5 Hồ Biểu Chánh, Phường 11, Quận Phú Nhuận, TP Hồ Chí Minh
100-499 nhân viên
Bảo Hiểm Sức Khỏe Cho Người Dùng VietnamWorks | Hợp tác cùng Tokio Marine Vietnam

Bảo Hiểm Sức Khỏe Cho Người Dùng VietnamWorks | Hợp tác cùng Tokio Marine Vietnam

Mức phí tốt nhất chỉ từ 600.000 VND/năm

Cung cấp bảo hiểm cho người thân: Cha Mẹ (lên tới 70 tuổi) và Con

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