Customer Service (Supply Chain, Merchandising, Logistic/forwarding)

Customer Service (Supply Chain, Merchandising, Logistic/forwarding)

Negotiable 1602 views - Expires in 4 hours

What We Can Offer

Healthcare insurance
Shuttle bus support
Breakfast allowance & Lunch provided

Job Description

Job overview:

Manage accounts in terms of order processing, order follow up, pricing integrity, on-time deliveries, complete order fulfillment.

Key responsibilities:

● To response and ensure the customer inquiries and requests are addressed in a timely manner.
● To coordinate with sales team, other internal teams, suppliers to ensure the product quality and customers’ requirements are met.
● To handle customer complaints according to the Company procedures and service standards.
● To communicate with sales team and key vendors regarding the latest development of the customers and to maintain updated customer profile information.
● To proactively share among team members on new product / system knowledge and on lessons learnt from the mistakes to improve the quality of the whole team.
● To assist and back up other team members and provide support and report to Supervisor.
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Job Requirements

● Bachelor’s degree.
● At least 02 working years related experience in: Customer Service, Supply Chain, Merchandising, Procurement, Order Management...
● Strong written, verbal skills in English. Extra of Mandarine/Japanese is an advantage.
● Understanding of applicable computer systems, such as Microsoft Office, Lotus Notes, and function specific software.
● Excellent customer service & presentation skills.


Other Informations:
- Working hours: 08:00 AM - 04:15 PM (Mondays - Fridays)
- Working location: Lot E01 Trung Tam Road, Long Hau IP, Can Giuoc, Long An, Vietnam (Shuttle buses are provided from all districts in HCMC)
- Breakfast allowance monthly
- Daily lunch & dinner are provided
- Professional MNC Working Environment
- 13th monthly salary
- Quarterly Incentive Bonus
- 15 annual leave days
- Overtime calculation according to Labor Law
- Annual Performance Review
- Healthcare Insururance

Job Locations

Lot E01 Trung Tam Road, Long Hau IP, Can Giuoc, Long An, Vietnam
Ho Chi Minh

Who We Are

Avery Dennison RBIS, a global leader in apparel and footwear industry solutions, is a $1.5 billion division of Avery Dennison (NYSE: AVY). Avery Dennison RBIS provides intelligent, creative and sustainable solutions to elevate brands and accelerate performance from design to retail store floor. The company’s industry leading, end-to-end solutions include innovative heat transfer technology, RFID and price management supply chain solutions and sustainable packaging services. Based in Framingham, Massachusetts, Avery Dennison RBIS employs 20,000 employees in 50 countries. For more information, visit  www.rbis.averydennison.com
 
Avery Dennison Vietnam has manufacturing facilities and offices located in ​Lot E01 Trung Tam Road, Long Hau Industrial Park, Can Giuoc, Long An, Vietnam; and Sales office in Hanoi, covering Vietnam and Cambodia markets.

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Company Benefits

Salary

Competitive compensation package

Healthcare insurance

Employees and their eligible dependents are eligible to enroll in a medical plan.

Career Growth

A long-term commitment to prepare you to be a future leader for our organization and our industry as a whole

Multinational Environment

The company employed more than 35,000 employees in more than 50 countries

Shuttle bus

Daily shuttle bus from Binh Duong, Districts of Ho Chi Minh City, Bien Hoa - Dong Nai

Lunch

Lunch available on every onsite working day

Company Office

Company Location

Head Office: Lot E01, Trung Tam Road, Long Hau Industrial Park, Can Giuoc, Long An

Bac Ninh Branch - Fast Response Unit (FRU): Lot CN02-1, Yen Phong Industrial Park, Yen Trung Commute, Yen Phong District, Bac Ninh Province.

Company Size

1,000-4,999
staffs

Contact Person

Recruitement Team

Chương trình THẠC SĨ QUẢN TRỊ & THƯƠNG MẠI - Chuyên ngành THƯƠNG MẠI QUỐC TẾ | ĐẠI HỌC THĂNG LONG | ĐẠI HỌC CÔTE D’AZUR (PHÁP)

Chương trình THẠC SĨ QUẢN TRỊ & THƯƠNG MẠI - Chuyên ngành THƯƠNG MẠI QUỐC TẾ | ĐẠI HỌC THĂNG LONG | ĐẠI HỌC CÔTE D’AZUR (PHÁP)

Bằng Thạc sỹ chính quy quốc tế từ Pháp, được bộ GD-ĐT VN công nhận

Mang tính ứng dụng cao và phát triển kỹ năng quản lý

Gia nhập cộng đồng Alumni (Doanh nhân, Chủ doanh nghiệp nhiều lĩnh vực)