Customer Service Support (Thai and English Speaking)

• Review & match the invoices with purchase order, delivery receipt, contract and timely settlement of invoices as per the payment term

• Ensure that the queries acted on timely manner within SLA

• Ensure old/open requests are addressed on priority and no pending cases

• Identify opportunities for process enhancements within the process and recommend and implement solutions to enhance efficiency and reduce errors

• Handling internal/external supplier calls/mails to address the issues

• Education: B.Com/M.Com/Commerce Graduate. Additional Certification like CPA, CMA, CAPP desirable

• Advance in Thai and English language

• 2-3 years of experience in Accounts Payable, Invoice Processing, or related financial function

• Proficient in detail and high level of accuracy in data entry and financial analysis

• Proficient in ethical standards and a commitment to data security and privacy

• Proficient in understanding of accounting principles, financial statements, accruals and financial reporting

• Proficient in using the ERP tools and software like SAP

• Proficient communication skills for vendor interactions and internal collaboration

• Proficient organizational and time management skills to manage multiple invoices and tasks efficiently

• Proficient in MS Excel to analyze complex data to identify trends for process improvements & reporting

• Proficient in problem solving skills to identify and resolve complex issues, discrepancies