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Mô Tả Công Việc
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Follow communication procedures, guidelines and policies
Other related tasks
Yêu Cầu Công Việc
Good communication skills
Ability to communicate in English, especially in writing
Ability to work in a results-oriented environment, both individually and as part of a team
Attention to detail
Good organizational and time-management skills
Eagerness to meet and exceed objectives and take on more responsibility