Customer Support Agent (Email Based Support)

Customer Support Agent (Email Based Support)

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Laptop provided

Mô Tả Công Việc

JOB OVERVIEW
We are a US based financial services startup. Working with us, you will be a part of our incredible, exceptional and international team. You are encouraged to gain different skill sets, to contribute your talent and to expand your abilities. If you are seeking for a chance to work in our fast moving company, we have high growth potential for those who excel.

Role overview:
The Verification Agent / Customer Support role will be responsible for onboarding our customers quickly and smoothly, and also replying to customer enquiries on a variety of subjects
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Yêu Cầu Công Việc

Qualifications and Skills:
- University/College Bachelor Degree
- Proficiency in both written and spoken English. Conversational ability in other language(s) is desirable.
- Loves helping people
- Detail oriented
- Computer skills, with an emphasis on informational security
- Documentation Skills
- Self-discipline
- Positive Attitude
- Ability to work under pressure, while working effectively within a team

Benefits:
- Salary: US$3 paid hourly, once a month as a contractor.
- Potential to receive incentive bonuses during your employment.
- Training (travel expenses will be covered) and working laptop will be provided.
- Hours are flexible, as long as you can commit at least 40 hours/week. This is a full-time position.
- Flexible working hours give employees a healthy work life balance.

Recruiting process:
- Candidates with qualified profile will be required to take a test.
- Interview round if you pass the test.
- Training is mandatory if you are hired.
- Copy of valid ID must be submitted.

Skills required:
• Office & Admin (Virtual Assistant)
- Data Entry
- Excel
• English
- Writing
• Customer Service & Admin Support
- Customer Support
- Email Support
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We are a US based financial services startup. Working with us, you will be a part of our incredible, exceptional and international team. You are encouraged to gain different skill sets, to contribute your talent and to expand your abilities. If you are seeking for a chance to work in our fast moving company, we have high growth potential for those who excel.

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