Customer Support Engineer
Vietnamworks' Client
Job description
Provides onsite new machine installation 、application setup and customer operation training
Manage the customer preventive maintenance with good quality.
Spare parts consumption management of customer.
Manage all the Call FSR completed send back to the service Admin within timeline.
Higher response time & good technical abilities provided to the customer for efficient trouble shooting.
Other tasks assigned by leaders.
Job requirements
*Please submit your CV in English
College or University graduate on Electronics/Mechanical/Computer Science or equivalent.
1-3 years’ experience with industrial systems, customer service experience is preferred.
Good communication skill and have positive attitude.
Good in English (Write /Read) and Chinese is additional.
Domestic traveling is required.
What We Can Offer
Bonus
Healthcare Plan
Laptop
Competitive rate
VietnamWorks calculates your competitive rate based on your application information and compares it with other candidates for this job after you apply.
Competitive rate
VietnamWorks calculates your competitive rate based on your application information and compares it with other candidates for this job after you apply.
Job Information
17/04/2024
Experienced (non-manager)
Engineering & Sciences > Electrical/Electronic
Mechanical Engineering, Giải Pháp Phần Mềm, Customer Support, Customer Service
Mechanic/Machinery/Industrial Equipment
English
Not shown
Not shown
Job Locations
flexible working office
Vietnamworks' Client
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