Customer Support Engineer

 Provides onsite new machine installation 、application setup and customer operation training

 Manage the customer preventive maintenance with good quality.

 Spare parts consumption management of customer.

 Manage all the Call FSR completed send back to the service Admin within timeline.

 Higher response time & good technical abilities provided to the customer for efficient trouble shooting.

 Other tasks assigned by leaders.

*Please submit your CV in English

 College or University graduate on Electronics/Mechanical/Computer Science or equivalent.

 1-3 years’ experience with industrial systems, customer service experience is preferred.

 Good communication skill and have positive attitude.

 Good in English (Write /Read) and Chinese is additional.

 Domestic traveling is required.