Customer Technical Service Executive
Job description
Supporting CTS Group Leader to get customer’ satisfaction with the below main tasks: - Manage Customer feedback and inquiries. - Build customer database, assess customer preferences. - Plan, promote customer and technical service activity. - Direct, supervise, co-ordinate and participate in the activities of the integrated CST laboratory. - Manage CTS Lab‘s equipment includes evaluating equipment performance, setting up maintenance and calibration schedule & follow up, purchasing necessary equipment & spare parts. - Maintain accurate records and reports.
Job requirements
Education: Degree of Engineering or bachelor's degree, its equivalent in chemistry, polymer Skill: - Good at both English & Vietnamese in verbal and written communication - Knowledge of PVC processing & its application. - Knowledge of tools, concepts, and methodologies of Laboratory. - Data collection, management, and analysis. - Problem solving. Experience: - Advantage with minimum 2 years of experience in PVC application process
What We Can Offer
Bonus
Healthcare Plan
Competitive rate
VietnamWorks calculates your competitive rate based on your application information and compares it with other candidates for this job after you apply.
Competitive rate
VietnamWorks calculates your competitive rate based on your application information and compares it with other candidates for this job after you apply.
Job Information
05/04/2024
Experienced (non-manager)
Customer Service > Customer Service - Customer Facing
Chăm Sóc Khách Hàng, Sản Xuất Nhựa, Solve Technical Issues, Resolve Problem, Laboratory Equipment
Manufacturing
English
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Job Locations
KCN Cái Mép, Phường Tân Phước, Thị Xã Phú Mỹ, Tỉnh Bà Rịa - Vũng Tàu
Head Office/ Plant: Cai Mep Industrial Zone, Tan Phuoc Ward, Phu My Town, Ba Ria – Vung Tau province.
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