Customer Technical Service Executive

Supporting CTS Group Leader to get customer’ satisfaction with the below main tasks: - Manage Customer feedback and inquiries. - Build customer database, assess customer preferences. - Plan, promote customer and technical service activity. - Direct, supervise, co-ordinate and participate in the activities of the integrated CST laboratory. - Manage CTS Lab‘s equipment includes evaluating equipment performance, setting up maintenance and calibration schedule & follow up, purchasing necessary equipment & spare parts. - Maintain accurate records and reports.

Education: Degree of Engineering or bachelor's degree, its equivalent in chemistry, polymer Skill: - Good at both English & Vietnamese in verbal and written communication - Knowledge of PVC processing & its application. - Knowledge of tools, concepts, and methodologies of Laboratory. - Data collection, management, and analysis. - Problem solving. Experience: - Advantage with minimum 2 years of experience in PVC application process