Data Reporting Analyst

Địa Điểm Làm Việc: Hồ Chí Minh
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Bonus package (13th salary, KPIs bonus up to 3-month salary)
Personal accident & health-care insurance
At least 12+ annual leave; Flexible working time

Mô Tả Công Việc

By co-ordinate and manage the activities of a highly skilled 24x7x365 Service and Technical Support team. You will work closely with the teams that deliver and support wide range of ITO Service offerings to ensure that the company is delivering overall superior service and support to customers.

- Prepare reports for internal and external audiences using business analytics reporting tools.
- Identify, evaluate and support data validation and cleansing.
- Maintain automated data processes, develop and support reporting processes.
- Acquire data from multiple data sources and maintain databases/data systems.
- Understand and document detailed business requirements using appropriate tools and techniques.
- Maintain and provide daily/monthly report dashboards to inform stakeholders of customer and/or employee metrics, and supervise accordingly, and hours may vary based on needed coverage across the departments.
- Working hour: 14h - 22h (Mon- Sat)
Xem toàn bộ Mô Tả Công Việc

Yêu Cầu Công Việc

*** Education:
• Bachelor Degree in Computer Science or related IT fields
*** Technology skills and experience:
Keywords of importance:
• Excellent numerical and analytical skills
• Knowledge of data analysis tools (Excel, Power BI tool is advantage) - you don't need to know all of them at entry level but you should show advanced skills in Excel/PowerBI and the use of at least one relational database.
• Knowledge of data modelling, data cleansing, and data enrichment techniques
• Understanding of data protection and data compliance
• Familiarity with relational databased queries.
• Attention to detail: must make sure you are vigilant in your analysis to come to correct conclusions.
• Independent and responsive working attitudes on assigned duties.
• Communication skills: Be able to present your findings or translate the data into an understandable document then write and speak clearly, easily communicating complex ideas.

Experience about ITO:
• Technical background/experience - through a formal education as engineer or through work experience with technical product development

*** Soft-skills
• Fluently in English Communication (verbal and written)
• Problem Solving, Analytic and Process Thinking

Địa Điểm Làm Việc

Floor 8, Saigon ICT Tower, Quang Trung Software City

Swiss Post Solutions Ltd is a part of Swiss Post specializing in Data Entry and Business Process Outsourcing services. As a company with strong and rapid growth, we have been recognized as a leading IT company and TOP 5 ICT in Vietnam.

Our goal is to be a reputable worldwide service provider, providing outstanding quality at the most competitive price and the highest level of information security.

The combination of a European Management team and ambitious employees from well-known local and international universities give us the chance to offer our products and services of European quality, but made in Vietnam. This concept provides us with an important competitive advantage in the international market. We strive to provide a friendly working-environment where people feel like a family and are free to voice their opinions.

Joining Swiss Post Solutions Ltd today, you can enjoy:
- Professional and challenging working environment
- Competitive and performance-oriented remuneration system
- On-going training and development plan
- Friendly colleague
- Promotion & bonus opportunities
- Long-term commitment

Xem toàn bộ thông tin công ty
Floor 8, Saigon ICT Tower, Quang Trung Software City
1.000-4.999 nhân viên
Bộ phận Tuyển dụng


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