Database Management And Analysis Specialist

A. Job scope

1. Database management:

- Maintain and manage customers, doctors, territory coverage, product, price database on relevant systems.

- Build appropriate data model.

- Share best practices, develop procedures to enhance data quality of system.

2. Project:

- Projects relating to data mapping, data clean up, data structure.

- Projects to reinforce data governance, develop new tools/solutions.

3.Analysis:

- Business analysis, reports and dashboards.

4. Retail channel programs: Operation and management.

5. Others: Ad hoc or other arising tasks as per business requirements

B. Responsibilities (include but not limited to)

1. Database management

- Provide guideline and training to users regarding data capture and update

- Follow up, check, communicate, validate updating profile and create new doctors/customers/products

- Review updated data and approve/reject by DCR (data change request)

- Review and inactive duplicate data on system

- Update information on database based on request

- Analyze updating customer potential, targeting from MR/KAS, get approval and update to Veeva, update multi channel cycle plan

- Update field force allocation on system

- Identify doctors for specific programs; update speaker list

- Update information on sales and tender management system: Customer, Product, Price,…

- System access for new users or mobilities

- Consult and alert to internal as well as other teams when there is abnormality in data capture

2. Project

- Lead roles in projects relating to data mapping, data clean up, data structure to ensure data in good shape to be used

- Work on projects to enhance data accuracy, availability, privacy, develop new tools/solutions by considering available technical approach

3. Analysis:

- Provide analysis, reports relating to key behavior indicators (visit, frequency, activity…), marketing projects, sales and cross analysis between figures to have consolidated view

- Implement dashboards for stakeholders' performance tracking, business status follow up and decision making

4. Retail programs:

- Manage retail channel program operation

- Build tools to track progress and performance of marketing programs.

You can apply directly to HR system through https://jobs.servier.com/servier/job/Database-Management-and-Analysis-Specialist

1. Background: University graduation (computer/data science or economics preferred)

2. Experience: Minimum 4 year experience in same position (in pharma industry will be a plus)

3. Qualification:

- Project management

- Technical savvy, logical thinking, analytical ability

- Detail oriented

- Ability to work with different stakeholders, pro active, willing to take new challenges, learning ambitious

4. Skill :

- Experienced with CRM system (VEEVA), information system, SQL, Power BI

- Efficiency in English communication