Depot Manager

Summary

The Depot Manager is responsible for the overall containers’ depot performance, overseeing the daily operations, driving the overall business and ensuring operations compliance & excellence of the assigned Depot, in order to deliver sustainable profitable growth and achieve corporate goals.

The incumbent develops performance and service quality KPIs, development strategies and business partnership to accelerate company growth and profits. S/he acts as a leader who motivates people, ensures people’s development, and builds a high performing team to achieve and exceed the KPIs for the depot business.

Key Responsibilities

• Manage and ensure that the core activities are functioning smoothly and efficiently, while developing and driving strategies, in line with Group’s strategies, allowing them to achieve long term profitable growth in the assigned depot

• Analyze markets, identify business opportunities, develop business prospects for sustainable growth of the business

• Keep abreast of emerging issues in the industry and advise management and clients accordingly

• Drive strategic improvement to enhance operational and organizational efficiency

• Identify key customers and build sustainable relationships with new and existing key customers

• Ensure a high level of customer satisfaction

• Full P&L responsibility. Oversee control of all the financial aspects of the business and balance sheet including forecasting and budgeting

• Propose measures to improve profitability, when relevant, in accordance with the Group strategy

• Prepare and present the financial reports, budgets, and forecasts for entities under scope

• Analyze operations and develop cost effective suggestions in line with the business’s direction

• Review operational procedures and make necessary amendments to achieve high standards of execution, to meet or exceed customer expectations

• Lead and develop his/her team, promote a culture of learning and continuous improvement

• Foster a culture of high performance and engagement within the organization

• Establish and implement Health, Safety, Security, Environment (HSSE) and all other business compliance standards. Accountable to ensure a safe work environment and a continuous improvement in HSSE processes

• Drive digital and other creative solutions to address business challenges

• Expedites the resolution of customer problems and complaints

• Achieve core KPI targets for Operations: Productivity (lift-on/off), customers complaints, HSSE management (0 accident policy, attention to environment, Inventory management / dwell time

• Achieve core KPI targets for Finance: P&L, Cash

• Crucial role of representing the company with external stakeholders in assigned depot (subcontractors, administration, government authorities, etc.)

• Other ad hoc responsibilities as assigned by the management

Key Stakeholders & Interface

• Liners

• Depot staff

• Shipper/Consignee

• Terminal

• Supplier

• Vendor

• Government Authorities

• Management

Key Experience & Qualifications

• Diploma/Bachelor's Degree in Logistic/Transportation, Business Studies/Administration/Management or equivalent

• Minimum 5-10 years in similar positions running a depot business unit with P&L responsibility

• Experience in finance related matters, setting budgets and reporting against financial objectives, and P&L management experience

• Understand the containerized transportation and facilities industry and ability to relate with shipping company and other associated industry managers

• Experience in leading and delivering change initiatives

• Proficiency in English

Key Competencies & Skills

• Business developer with entrepreneurial mindset and ability to work independently

• Experience in cost and productivity optimization through process optimization, as well as design and implementation of new operation procedures

• Experience in finance related matters, setting budgets and reporting against financial objectives

• Strong leadership and ability to manage and develop high-performing teams

• Hands-on mentality and results orientated

• Excellent analytical and problem-solving skills

• Effective negotiation and conflict resolution skills

• Good communication skills

• Good presentation, interpersonal, and customer service skills

• Adaptability to change and work in a fast-paced and agile environment

• Ability to navigate in a matrix environment

Key Performance Indicators / Measures

• To ensure the depot meets the internal and external requirements and complies with the Law

• Prepare and submit weekly/monthly reports to various stakeholders

• Improve working process and keep innovating to boost value creation

Benefits

• A professional and dynamic working environment that fosters personal development.

• Opportunities for training and career advancement in logistics and transportation.

• Attractive compensation and bonus policy based on performance.

• Full participation in insurance schemes: Social Insurance, Health Insurance, Unemployment Insurance, and PVI Insurance.

• Holiday and Tet bonuses, along with internal welfare programs and team-building activities.