Deputy Branch Manager of Business - IVB Da Nang

1. Building and implementing plans

- Setting up, implementing, and monitoring the execution of the operation and expense plan for the unit per year/ in each period as assigned.

- Proposing and implementing solutions to enhance operational efficiency and risk control for the unit.

2. Managing and executing operations of the unit as assigned

- Managing the service delivery to corporate and individual customers: seeking and introducing IVB’s products to customers; Receiving loan / credit granting requests from customers; Appraising credit granting/ disbursement proposals according to regulations; Monitoring and supervising the capital utilization status after loan disbursement

- Managing marketing organization and consulting transactions to customers: capital mobilization product, account management, payment services, card services, ATM, POS, remittance payments for customers, digital banking, foreign exchange activities, and other service. Promoting and managing business for IVB’s customer segments:

+ Implementing programs to boost sales of IVB’s products and services.

+ Implementing sales promotion program for the sales team.

+ Developing and managing cooperative relationships with partners.

- Managing business activities for customer segments:

+ Managing, monitoring the implementation of business plans for customer segments at the unit.

+ Performing customer management, evaluation, and classification.

- Ensuring the quality and efficiency of business activities, compliance with relevant regulations and processes:

+ Credit granting:

- Proposing/ managing the credit granting to ensure efficiency and compliance with regulations.

- Timely detecting and preventing risks and fraud in credit files of customers.

- Coordinating with relevant units in handling problematic debt recovery/ overdue loan of customers at the unit.

+ Other products and services: marketing, customer management, customer care according to regulations.

- Building, protecting the reputation, and developing the brand image of IVB with customers, partners, and relevant agencies.

3. Human resources management

- Participating in selecting and training employees, building, and developing a successor human resources team.

- Assigning tasks, setting targets, guiding, and evaluating the working performance for employees.

- Proposing personnel arrangement suitable with their capabilities.

- Organizing, managing, coordinating to implement other general administration and human resources tasks for all employees of the Unit within the scope of authorization.

4. Others

- Periodically/ ad-hoc reporting as required.

- Performing other tasks as assigned by Branch Manager/ BOEs.

1. Knowledge, professional experience

- Graduated from University or above in Economics, Finance, Banking, Business Administration, or related fields.

- Legal knowledge related to banking operations, compliance control and anti-money laundering according to the Bank’s regulations.

- Knowledge of credit risk management and other operational risks.

- Knowledge of IVB’s products and services, finance analysis, credit/ assets appraisal.

- Minimum of 05 years’ experience in credit institutions with at least 02 years in equivalent management positions.

2. Skills

- Leadership skills; Negotiation skills

- Problem solving and decision-making skills

- Business strategic management skills

- Sales, market, and customer development skills

3. Other requirements

- English: TOEIC 600 and above or equivalent. English fluency is an advantage.

- Matching with regulatory criteria for prevention of money laundering, terrorist financing, and financing of proliferation financing of weapons of mass destruction.