Deputy Manager (Sales and Customer Service) - Corporate Customers - Chinese / Mandarin Fluency Urgent job

Deputy Manager (Sales and Customer Service) - Corporate Customers - Chinese / Mandarin FluencyUrgent job

Negotiable 207 views - Expires in 19 hours

What We Can Offer

Minimum of 15 days of annual leave;
Bonus, various allowance and subsidy, teambuilding activities.
Work from home in shift

Job Description

KEY OUTPUTS:
1. Client Service:
- To review renewal list for timely reminders to clients
- To offer quotations for clients
- To issue insurance policies
- To look for new clients, approaching clients, selling insurance and taking care of clients
- To conduct non-life insurance seminars for both current and potential clients (explain the cover of insurance policy and claim procedure)
- To coordinate risk management seminars for existing clients
- To access the risk reasonably at clients’ site as basis for offering quotation, together with the help of technical division to execute risk survey at clients’ sites
- To analyse customers’, need and suggest a perfect insurance plan with clear introductions

2. Outstanding/Unclear Premium:
- To update the status of outstanding premium and follow up the overdue premium to ensure collecting premium fully and timely

3. Business Administration:
- To report any unusual problems to direct management
- To develop effective marketing strategies and plans

4. With concerned departments:
- To cooperate with Claim Department:
• to settle the claim smoothly for customers in compliance with the company’s procedure;
• to follow up any pending claim cases;
• to organize risk/claim management seminars, risk survey at client’s site
- To coordinate with Technical Division:
• to follow up with Business Processing Section for operation matters;
• to work closely with Underwriting Section for quotation and coverage;
• to cooperate with Loss Control Engineer to make risk survey at client’s site
- To coordinate with HR departments for HR issues and Finance & Accounting department for all related jobs or in closed coordination with other departments for special events organized by Company
- To coordinate with MSIG Japan (International Department and other Marketing Departments) and other MSIG Group Companies for the new business, potential business and existing clients business

5. Others:
- To update the market trends directly influenced on MSIG’s business activities
- To report any unusual problems if any
- Translate related documents if any
- Other assigned tasks by Line Management(s)
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Job Requirements

QUALIFICATIONS:
• University Graduation
• English fluency.
• Chinese fluency

SKILLS/KNOWLEDGE:
• Strong marketing sense
• Clearly understand working procedure & flow chart.
• Well know all insurance products and be able to explain to clients.
• Be highly aware of requirement to be professional to provide high quality service to clients.
• Experience in market research analysis
• Analytical mind and strong quantitative skills

EXPERIENCE:
• At least, 4 years of experience in marketing activities of Non life Insurance Sales

COMPETENCIES:
• Applying Technical knowledge
• Being Ethical and Compliant
• Collaborative Relationships
• Communicating with impact
• Customer Focus
• Developing Self, Direct reports and Others
• Driving Results
• Managing Execution
• Problem Solving

Job Locations

16 Phan Chu Trinh, Hoàn Kiếm, Hanoi, Vietnam

Who We Are

MSIG Insurance (Vietnam) Company Limited (“MSIG Vietnam”) is a part of the Mitsui Sumitomo Insurance Co., Ltd. network in Japan and a member of MS&AD Insurance Group.

MS & AD Insurance Group established in April 2010 following the alliance of Mitsui Sumitomo Insurance Group, Aioi Insurance Company and Nissay Dowa General Insurance Company, MS&AD Insurance Group is one of the largest general insurers in the world, with presence in over 41 markets globally, 16 of which are in Asia. Based in Japan, MS&AD Insurance Group is active in five business domains, namely domestic Japanese general insurance, life insurance, non-life insurance, financial services and risk-related services.

MSIG Vietnam with 100% foreign wholly owned company is the first Japanese General Insurer in Vietnam with Head Quarter in Hanoi, Branch in Ho Chi Minh City, and Representative Offices in Hai Phong City, Da Nang City and Hung Yen Province.

MSIG Vietnam will market a wide range of non-life insurance products to both enterprises and individuals, including property, marine cargo, motor and engineering.

MSIG Vietnam is seeking to recruit a well-qualified Vietnamese citizen with competitive compensation and benefits for opening positions.

Our package for permanent positions includes but not limits to:

- Attractive and competitive remuneration package: attractive monthly salary Guaranteed Bonus, Short-Term Incentive Bonus, various types of allowances (telecommunication allowance, pocket allowance, special language allowance, risk surveyor duty allowance, hotline duty allowance…) and long service award.
- Premium healthcare insurance package including health and accident insurance in addition to basic insurances regulated by the Labor Code to employees and their entitled families’ members (depends on level of employees).
- Training opportunities sponsored by the Company (on-job-training, soft skills, professional knowledge and certificate (ANZIIF, CII, ACCA, Actuary,…), technical exchange seminar…).
- Minimum of 15 annual leave days; Annual health check-up at high standard level.
- International and professional work environment with high ethic and compliant culture.
- Annual company summer vacation and parties with teambuilding activities and talented performances.
- Company’s Top Management always communicates to all employees about Company’s strategy, development plan and new opportunities for employees to reach higher performance.
- Employees are engaged and taken care by the company via various Trade Union activities.

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Company Location

10th floor, Corner Stone Building, 16 Phan Chu Trinh, Hoan Kiem, Hanoi

Company Size

100-499
staffs

Contact Person

Human Resource Department

CHƯƠNG TRÌNH THẠC SỸ TÀI CHÍNH QUỐC TẾ | ĐẠI HỌC J.M.LYON 3 (PHÁP) | VIỆN ĐÀO TẠO QUỐC TẾ - ĐẠI HỌC THƯƠNG MẠI

CHƯƠNG TRÌNH THẠC SỸ TÀI CHÍNH QUỐC TẾ | ĐẠI HỌC J.M.LYON 3 (PHÁP) | VIỆN ĐÀO TẠO QUỐC TẾ - ĐẠI HỌC THƯƠNG MẠI

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