What We Can Offer
Job Description
1. Client Service:
- To review renewal list for timely reminders to clients
- To offer quotations for clients
- To issue insurance policies
- To look for new clients, approaching clients, selling insurance and taking care of clients
- To conduct non-life insurance seminars for both current and potential clients (explain the cover of insurance policy and claim procedure)
- To coordinate risk management seminars for existing clients
- To access the risk reasonably at clients’ site as basis for offering quotation, together with the help of technical division to execute risk survey at clients’ sites
- To analyse customers’, need and suggest a perfect insurance plan with clear introductions
2. Outstanding/Unclear Premium:
- To update the status of outstanding premium and follow up the overdue premium to ensure collecting premium fully and timely
3. Business Administration:
- To report any unusual problems to direct management
- To develop effective marketing strategies and plans
4. With concerned departments:
- To cooperate with Claim Department:
• to settle the claim smoothly for customers in compliance with the company’s procedure;
• to follow up any pending claim cases;
• to organize risk/claim management seminars, risk survey at client’s site
- To coordinate with Technical Division:
• to follow up with Business Processing Section for operation matters;
• to work closely with Underwriting Section for quotation and coverage;
• to cooperate with Loss Control Engineer to make risk survey at client’s site
- To coordinate with HR departments for HR issues and Finance & Accounting department for all related jobs or in closed coordination with other departments for special events organized by Company
- To coordinate with MSIG Japan (International Department and other Marketing Departments) and other MSIG Group Companies for the new business, potential business and existing clients business
5. Others:
- To update the market trends directly influenced on MSIG’s business activities
- To report any unusual problems if any
- Translate related documents if any
- Other assigned tasks by Line Management(s)
Job Requirements
• University Graduation
• English fluency.
• Chinese fluency
SKILLS/KNOWLEDGE:
• Strong marketing sense
• Clearly understand working procedure & flow chart.
• Well know all insurance products and be able to explain to clients.
• Be highly aware of requirement to be professional to provide high quality service to clients.
• Experience in market research analysis
• Analytical mind and strong quantitative skills
EXPERIENCE:
• At least, 4 years of experience in marketing activities of Non life Insurance Sales
COMPETENCIES:
• Applying Technical knowledge
• Being Ethical and Compliant
• Collaborative Relationships
• Communicating with impact
• Customer Focus
• Developing Self, Direct reports and Others
• Driving Results
• Managing Execution
• Problem Solving