Deputy Manager - Sales Support Team

1. Business development:

• To plan proactively and take action on new business opportunity.

• To bring MSIG products to new clients and businesses, taking a key role in maintaining relationships and taking care of clients for the purpose of business development.

2. Client Service:

• To review renewal list for timely reminders to clients

• To offer quotations for clients

• To issue insurance policies

• To conduct non-life insurance seminars for both current and potential clients (explain the cover of insurance policy and claim procedure)

3. Product/system development:

• Design new products, enhance current products as partner’s requirement

• Update market trends and propose new products to compete with other insurers

• Enhance the current system and work with internal or third parties to improve system/platform/portal

4. Outstanding/Unclear Premium:

• To update the status of outstanding premium and follow up the overdue premium to ensure collecting premium fully and timely

5. Business Administration:

• To manage all the activities of Banca Department – HCM office

• To develop effective marketing strategies and plans

• To manage the overall operational, budgetary, and financial responsibilities and activities of the department

• To plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• To establish and maintain relevant controls and feedback systems to monitor the operation of the department

• To review performance data that includes financial, sales, and activity reports and spreadsheets, to monitor and measure departmental productivity, goal achievement, and overall effectiveness.

• To prepare periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• To perform other duties and responsibilities, as assigned.

6. With concerned departments:

- To cooperate with Claims Divisions:

• To settle the claim smoothly for customers in compliance with the company’s procedure.

• To follow up any pending claim cases.

• To organize risk/claim management seminars, risk survey at client’s site

- To follow up with the Business Processing Division for operation matters.

- To coordinate with Underwriting Division:

• To work closely with the Underwriting Division for quotation and coverage.

• To cooperate with Loss Control Engineer to make risk survey at client’s site.

- To coordinate with other related Divisions / Departments for all related works if any.

7. Others:

• To update the market trends directly influenced on the company’s business activities.

• To work with other divisions and external parties for system development

• To report any unusual problems, if any.

• To execute other office works as required by the Company

• To provide training to bank staffs and to the Bancassurance team

- Bachelor's degree in Business Administration, Finance, or related field

- Fluency in English

- Experience in bancassurance operations and partnerships with banks

- Strong technical skills

- Knowledge of insurance products and regulations

- Analytical and problem-solving skills

- Ability to work independently and in a team