Destination Expert - Japan (Vietnam Based)

Key Responsibilities:

Product Contracting with Local Suppliers:

• Establish and maintain relationships with local suppliers to negotiate contracts and secure competitive rates for travel products and services.

• Ensure compliance with company standards and policies during the contracting process.

Making Bookings on Online Platforms:

• Utilize online booking platforms to make reservations for accommodations, transportation, activities, and other travel-related services.

• Verify accuracy of bookings and promptly address any discrepancies or issues that may arise.

Support the Travel Specialist with Admin Tasks:

• Assist the Travel Specialist in bookings (process in Travel C).

• Coordinate logistics for client itineraries and ensure all necessary arrangements are made in a timely manner.

Loading Products into the Booking Platform:

• Input and update travel products and services into the booking platform, ensuring accuracy and completeness of information.

• Regularly review and update product listings to reflect changes in availability, pricing, or terms.

General Support to Clients on the Ground:

• Provide assistance and support to clients during their travels in Japan, including resolving issues, answering inquiries, and offering recommendations.

• Maintain open communication channels with clients to address any concerns and ensure a positive travel experience.

Requirements:

• Extensive knowledge of your country as a travel destination.

• Proven experience in product contracting and negotiations.

• Familiarity with travel industry systems and reservations.

• Excellent organizational and multitasking skills.

• Strong communication and problem-solving abilities.

• Flexibility for occasional regional product contracting.

• English Resume with Photo is required.