Digital Analyst

RMIT University Commitment

RMIT is committed to the rights of students and staff to be safe, respected, valued, and treated as an equal in their place of study and work. All staff are expected to share this commitment and contribute to a safer community. While carrying out their role, staff are in a position of trust with students. Staff have a duty of care to report wellbeing concerns about students through the designated channels and uphold to the code of conduct. RMIT Vietnam expects all staff members to comply with its Code of Conduct, policies and procedures, which relate to legal and regulatory requirements and our ways of working.

Why RMIT University Vietnam?

RMIT Vietnam is committed to excellence, innovation, and social responsibility. We welcome applications from qualified and passionate individuals who share our values and vision. RMIT University has a global reputation and ranks 140th globally and 11th in Australia in QS World University Rankings 2024. To learn more about our rankings, please check out our latest facts and figures here Reputation and rankings - RMIT University

Rewards and Benefits:

- Competitive salary package starting from 33,014,000 VND and allowances

- 20 paid annual leave, carer leave and public holidays (Christmas and Tet Holidays)

- Private health insurance and wellness programs

- Professional development and career advancement

- Relocation and visa support

- Access to state-of-the-art facilities and resources

- A vibrant and diverse campus life and more!

RMIT Vietnam has been honoured with the respectable HR Asia Award as Top Employer to Work for in Asia. To find out more about RMIT Vietnam and our current vacancies, please visit our website: https://www.rmit.edu.vn/careers

Position Summary

The role of Digital Analyst will be focused on the development, support and maintenance of Adobe Analytics within the organisation. The position will work in close partnership with the analytics team in Melbourne to enable solutions for the Vietnam site and connect insights into product and path to purchase strategy, presenting their findings and recommendations to Management, Directors and C-Suite. They will require analytics skills, with technical and coding skills. At this level and due to the complex platform, they will also require strong communication skills, in the English language. Their analytics skills will not be just for pulling reports, but to synthesise the information, provide insights, recommendations and suggestions for optimisation.

Reporting Line

Reports to: Marketing Web Manager

Direct reports: None

Key Accountabilities

- Implementation of Adobe Analytics, via Adobe Tag Management, ensuring that the implementation meets the business needs, and that it is maintained to ensure it runs as efficiently as possible, to reduce the load/ calls to Adobe servers, while also being as clean as possible for the loading on the webpages of the website to reduce errors and load times of pages.

- Run / create regular reports, and analysis of these reports to senior stakeholders. Also support monthly reporting, standard reports in Adobe Analytics and support data integration of Adobe Analytics data into central reporting systems.

- Integrating Adobe Analytics data to the wider reporting systems of the university (via Denodo).

- Be the expert - train, advise and provide support to Business users in their use of Adobe Analytics

- Lead the direction of further development and direction of the Adobe platform in Vietnam and within the organisation.

- Implementation of Adobe Analytics to new websites.

- Enhancement of existing implementation of Adobe Analytics in Adobe Data Management.

- Management of Assets, Rules and Libraries in Adobe Data Management.

- Manage Documentation regarding the Adobe analytics implementation, assets and rules.

- Work with IT AEM development teams for requirements and implementation for the Data Layer in websites.

Key Selection Criteria

- You have a minimum 3-5 years of broad experience in Adobe products and web development, and relish continuing in a role where you will be able to focus on Adobe Analytics, but continue to work with view of the broader picture.

- Strong knowledge of Adobe Analytics implementation via Adobe Data Management (Adobe Launch / Adobe Data Tag Management).

- Demonstrate previous experience of Adobe Analytics implementation.

- Experienced in JavaScript (specifically for use within Adobe Data Management rules).

- Experience in analysis via other platforms such as Power BI.

- Experience in development in Adobe AEM Front and backend.

- Experience in Data integration, and SQL.

- Experience in other Adobe products such as Adobe Target and Adobe Experience Manager.

- Ability to display appropriate behaviours in line with the position and RMIT Values.

English Proficiency

English is the language of teaching and communication at RMIT Vietnam. For this role, the minimum requirement is IELTS (General) score of at least 6.0 (or equivalent, as outlined in the Recruitment, Selection and Onboarding Guidelines).

How To Apply

Please submit your CV, covering letter, and qualifications by clicking on the ‘Apply’ link below.

Applications Close:

31 Aug 2024 11:59 pm