Digital Marketing – Customer Service Position (Vietnamese Speaker)

Digital Marketing – Customer Service Position (Vietnamese Speaker)

Địa Điểm Làm Việc: Quốc tế
$900 - $1100 420 lượt xem - Hết hạn trong 22 ngày

Các Phúc Lợi Dành Cho Bạn

Attractive incentive bonus packages and recognition programs
Medical insurance coverage, covid care
Monthly training and workshops, along with coaching opportunities for career growth

Mô Tả Công Việc

Are you a Digital Marketing Rockstar who wants to be part of our team for one of the biggest global internet leader account in the world? Are you passionate, driven, and can deliver outstanding customer service experience?

We are looking for a Digital Marketing Consultant to join our growing family. Come home and start your #BeHappier journey with TDCX today!

#BeMore
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
Top reasons to work with TDCX.
• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• Premium workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company with 26 years of experience and 340+ industry awards



What is your mission?

As a Digital Marketing Consultant, you will be working with our Global Internet Leader Account to deliver #happier customer experience. To support the internet giant’s business customers for online marketing and campaigns on Adwords.

You are also required to perform these job functions:
● Communicates to customers via phone, email or chat for any issues related to their interaction with Adwords platform (English line).
● Manage the relationship between the internet giant and its customers resulting in increased business by providing consultative advice sales solutions.
● Tell us how we can be better and act as a voice for users/advertisers to provide product and process improvement opportunities back to the internet giant.
● Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the ISO9001 and ISO18295-1 Quality Management System of TDCX.
Xem toàn bộ Mô Tả Công Việc

Yêu Cầu Công Việc

Who are we looking for?
• Possess at least Bachelor’s Degree in any field, preferably advertising or marketing
• Excellent communication skills in English and your native language
• 1-2 years of experience in customer support will be an added advantage
• Passion for social media, online marketing, or online advertising
• A creative mindset and understanding of customer needs
• Strong communication skills and a flair for convincing and presenting an argument
• The ability to work in an organized and structured manner
• Excellent attention to detail

Benefits:
• Working hours: Monday to Friday (no night shift or rotation shift)
• Free air ticket from Vietnam to Malaysia
• Free accommodation for 1 month
• Location: Malaysia (KL Sentral area / Nearby LRT & KTM & MRT)

Địa Điểm Làm Việc

Level 9, Menara Axiata, No. 9 Jalan Stesen Sentral 5,50470 Kuala Lumpur, Malaysia

WHO IS TDCX?
We serve some of the world’s best brands from our centers of excellence in Singapore, Malaysia, Thailand, the Philippines, Hong Kong, China, Japan, Spain, Colombia, Romania, and India. We specialize in perfecting our clients’ customer experience and elevating their sales.

We are guided by a talent philosophy - selecting and employing the best professionals to make the outsource industry better for our people and our clients.

Our company has won over 350 industry awards for delivering value driven by technology and continuously innovating our customer-facing brand solutions. Thanks to our premium workspaces, above industry average compensation packages, career opportunities, and long list of perks, we were recently awarded as one of the best companies to work for in Asia.

https://www.tdcx.com/

Xem toàn bộ thông tin công ty
Level 9, Menara Axiata, No. 9 Jalan Stesen Sentral 5,50470 Kuala Lumpur, Malaysia
20.000-49.999 nhân viên
Ms. Thao Pham (Jun)
Chương trình THẠC SĨ QUẢN TRỊ & THƯƠNG MẠI - Chuyên ngành THƯƠNG MẠI QUỐC TẾ | ĐẠI HỌC THĂNG LONG | ĐẠI HỌC CÔTE D’AZUR (PHÁP)

Chương trình THẠC SĨ QUẢN TRỊ & THƯƠNG MẠI - Chuyên ngành THƯƠNG MẠI QUỐC TẾ | ĐẠI HỌC THĂNG LONG | ĐẠI HỌC CÔTE D’AZUR (PHÁP)

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