Digital Platform Business Analyst (BA)

***Senior Digital Platform Business Analyst

1. Develop mid-to-long-term product strategy planning for digital platforms, ensuring alignment with market and user needs through market research, stakeholder interviews, and competitive analysis.

2. Lead the BA/PM team, prioritize development based on resource allocation, and support team members in developing their professional skills.

3. Manage project timelines, collaborate closely with business and IT development teams, and facilitate cross-functional communication to ensure smooth execution and high product quality.

4. Analyze data and user feedback, establish product tracking methods, and develop optimization strategies.

5. Execute other tasks assigned by management to support business growth and achieve team objectives.

***Junior Digital Platform Business Analyst

1. Requirement Gathering & Analysis: Conduct user interviews, data analysis, and competitor research to propose effective solutions.

2. Feature Planning & Design: Draft Business Requirement Documents (BRD), create wireframes, and participate in User Acceptance Testing (UAT) to ensure functionality meets business needs.

3. Project Management: Coordinate with IT, marketing, underwriting, and claims teams to ensure development timelines and quality standards are met.

4. Platform Maintenance & Data Analysis: Monitor system performance, handle bug fixes, analyze data, and provide optimization recommendations.

5. Other tasks assigned by management.

***Senior Digital Platform Business Analyst

1. University degree or above

2. 5+ years of experience in product management, digital platform planning, or related fields.

3. Participated in or led the development and operation of at least two digital products, from planning and proposal to launch.

4. Strong cross-functional communication and coordination skills, with a proactive problem-solving mindset and attention to execution details.

5. User-centric approach, capable of translating user needs into concrete solutions and discussing feasibility with designers and development teams.

6. Proficient in data analysis to measure product performance, identify potential factors for underperformance, and drive continuous improvements.

7. Possess a business mindset, capable of thinking about product development from the perspectives of revenue models and user growth strategies.

8. Fluent in English (required); fluency in Chinese is a plus, with the ability to work in an international environment.

9. (Plus) Familiarity with project management tools such as Jira, Figma, Miro, etc.

***Junior Digital Platform Business Analyst

1. University degree or above.

2. 2+ years of experience in digital platforms (websites, apps); experience in the insurance industry is a plus.

3. Proficient in requirement gathering, process design, BRD/Wireframe writing, and UAT testing.

4. Strong cross-functional communication and coordination skills, proactive in problem-solving, and detail-oriented.

5. Ability to translate user needs into concrete solutions and discuss feasibility with designers and developers.

6. Familiar with project management and data analysis tools such as Jira, Figma, Miro, and Google Analytics.

7. Basic understanding of UX/UI and SEO is a plus.

8. Fluent in Chinese or English, with the ability to collaborate with international teams.