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13th Payment, Performance Bonus
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Mô Tả Công Việc
• Professionally handle dispute cases related to return process.
• Clarifying the customer's complaints, resolve customer issues or follow escalation process.
• Get new initiatives to improve processes, daily task.
• Willing to learn new things and adapt to new environment quickly.
• Take high responsibility in serving customers by wow Customer Service.
• Maintain a balance between company policy and customer benefit in decision making.
• Get good technical knowledge of products.
• Available to work at weekend.
Xem toàn bộ Mô Tả Công Việc
• Clarifying the customer's complaints, resolve customer issues or follow escalation process.
• Get new initiatives to improve processes, daily task.
• Willing to learn new things and adapt to new environment quickly.
• Take high responsibility in serving customers by wow Customer Service.
• Maintain a balance between company policy and customer benefit in decision making.
• Get good technical knowledge of products.
• Available to work at weekend.
Yêu Cầu Công Việc
• At least 1 year experience in customer service
• Really love customer service job and company commitment
• Good teamwork
• Good logical mind-set, task oriented
• Analytical with effective negotiation and problem-solving skills
• Personality: trust-worthy, careful, proactive
• Strong English skills is an advantage
• Really love customer service job and company commitment
• Good teamwork
• Good logical mind-set, task oriented
• Analytical with effective negotiation and problem-solving skills
• Personality: trust-worthy, careful, proactive
• Strong English skills is an advantage
Địa Điểm Làm Việc
Hồ Chí Minh, Việt Nam
