Documentation & Customer Services Staff

Documentation & Customer Services Staff

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Incentive, Salary 13th
Personal healthcare
Global training

Mô Tả Công Việc

1. To ensure daily operations are followed & completed in line work instructions
2. To communicate with customers, carriers, AGL network & related parties to ensure all shipments are expedited timely & properly in compliance with customer’s requirements handling instructions, provided SOP
3. To ensure all operations steps are done timely & properly: booking, issuing doc ’s, updating data in
System CONTROL, LOGNET, etc …
4. To keep related parties informed if any change of operation process
5. To ensure files are filed as per standard requirements
6. To ensure payment are followed up until cleared
7. To ensure all assignments are met within the specified deadline provided.
8. Understand KPI target & ensure to be in compliance
9. To ensure outstanding matters/problems to be reported & proper follow-up
10. To handle other tasks assigned by Direct Report
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Yêu Cầu Công Việc

- Graduated University or College degree
- Fresh graduate or at least 1 year of experience in logistics company
- Soft skills: Good customer – oriented skill, communication skill, good command of written/spoken English
- Others: High responsibility, good teamwork
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Agility brings efficiency to supply chains in some of the globe’s most challenging environments, offering unmatched personal service, a global footprint and customized capabilities in developed and developing economies alike. Agility is one of the world’s leading providers of integrated logistics. It is a publicly traded company with more than $4.4 billion in revenue and more than 22,000 employees in over 500 offices across 100 countries.
Agility’s core commercial business, Global Integrated Logistics (GIL), provides supply chain solutions to meet traditional and complex customer needs.
GIL offers air, ocean and road freight forwarding, warehousing, distribution, and specialized services in project logistics, fairs and events, and chemicals.
Agility’s Infrastructure group of companies manages industrial real estate and offers logistics-related services, including e-government customs optimization and consulting, waste management and recycling, aviation and ground-handling services, support to governments and ministries of defense, remote infrastructure and life support.
For more information about Agility, please visit Website http://www.agility.com

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8th floor, Etown 1, 364 Cong Hoa, 13 ward, Tan Binh district, HCMC
100-499 nhân viên
Nguyen Hoai Ngan
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