Web Moderator (Storefront End Assistant)

Overview:

We are seeking a motivated and detail-oriented E-commerce Storefront Assistant to join our dynamic Consumer Solutions team which is responsible for all consumers facing digital infrastructure at ZWILLING. As a E-commerce Storefront Assistant, you will be responsible for creating, managing, and optimizing content across our website to ensure an engaging and seamless user experience. The ideal candidate will have a strong understanding of content management systems (CMS) and experience with HTML and CSS.

Responsibilities:

• (50%) Monitoring all websites to ensure all content is being displayed correctly (copy, images, links, site functions etc.) and report issues via tickets.

• (50%) Creation, maintenance, and rollout of:

Content pages

Recipe content for online shops and the ZWILLING app

Content assets for product detail pages

• Support ZWILLING´s subsidiaries with the maintenance of translations if needed.

Qualifications:

• Excellent communication skills in English (written and spoken)

• (Must-have) Experience with CMS like SFCC Page Designer, Typo3, WordPress, HubSpot or similar

• Basic understanding of HTML and CSS as well as image editing programs such as Photoshop

• Initial experience with Jira and Confluence or other ticket systems

• Proficiency in Microsoft Office products and windows-based systems

• Good time management skills

• Excellent interpersonal skills and an ability to work in a multicultural team

• Creativity and an eye for detail when it comes to setting up content pages

• Flexibility in working hours if required (e.g. for live training)

• Having experience in the field of e-commerce (with Salesforce Commerce Cloud or other shop systems) is preferable.