E-Learning Specialist

We value our employees with competitive benefit and generous paid time off packages, flexible and casual work environments, career development, recognition programs and more! As an eLearning Specialist, you will: • Organize, prioritize, and communicate a roadmap and plan for eLearning content in assigned area(s) • Engage key stakeholders, both internal (i.e. employees) and external (i.e. customers, partners) in both ad hoc and in structured fashion to aide in developing and maintaining roadmap • Engage and encourage input from stakeholders to identify opportunities for new content as well as improvements to existing content. • Gather information and course elements from members, internal departments, SMEs (subject matter experts), and others. • Develop and design learning material, coordinate, and review educational content, and incorporate current technology in developing specific eLearning curricula. • Selects and implements appropriate media for delivery (elearning, virtual, blended, tutorials, courses, articles, etc.) to ensure that training provides the best possible outcome for the learner(s). • Become expert user of Absorb (TrueCommerce LMS) for self-service content and customer engagement. • Ensures that all eLearning materials are consistent, professional, and visually appealing to learners to promote the best possible training outcomes. • Responsible for performing QA testing on eLearning materials. • Ensure eLearning training content is up-to-date, relevant, and refreshed to meet employee and customer training needs. • Ensures that all eLearning materials are consistent, professional, and visually appealing to learners to promote the best possible training outcomes. • Design and collaborate on a common eLearning methodology that meets the needs of our global company. Every learner should receive the same experience regardless of their product line. • As requested, assist with developing and creating eLearning content for internal departments to facilitate training for both new hires as well as continuous education.

• Experienced in training customers and/or employees on software solutions through various platforms including classrooms, webinars, and remote sessions. • • Proficient in eLearning development, including videos, tutorials, and LMS content. • English proficiency- written and verbal. • Ability to quickly learn and master new and emerging eLearning technologies and techniques. • Ability to meet timelines for deliverables, with accuracy, quality, and attention to detail. • Excellent communication and presentation skills, with the ability to interact professionally with learners at various levels including management, peers, and various customer stakeholders. • Self-starter who has demonstrated ability to work independently and drive projects forward with minimal supervision or guidance. • Passionate about eLearning and staying involved in the learning industry to improve current eLearning programs. • Strong organizational and time management skills, with demonstrated success in handling multiple simultaneous projects through successful completion. • Understanding of TrueCommerce products and solutions preferred. • The eLearning Specialist will be pursuing the study of Instructional Design or eLearning, and/or have a bachelor’s degree in a related field.