[Elite Fitness] - Chief Customer Service - Da Nang Branch Urgent job

[Elite Fitness] - Chief Customer Service - Da Nang BranchUrgent job

Job Locations: Da Nang
$400 - $500 348 views - Expires in 4 days

What We Can Offer

Attractive salary and benefits
Health insurance package (24/24), free work out at all Elite Fitness clubs
Annual company trip, 12 annual leave/ year, 1 paid leave day in birth month

Job Description

1. Supervising Front Desk Operations
Manage front desk staff and ensure the best service is given to the Members
Supervise front desk operations during assigned shift including: Maintenance of guest information; Maintenance of information about local events; Tracking on daily report; Assisting with serious complaints
Conducts shift briefings to ensure club activities and operational requirements are known and well prepared.
Be able to arrange schedule and roster for CS team
Control to ensure opening/closing of facilities is in according to Company Policies.

2. Training
Support the Club Manager with regards to plan and delivering training to ensure that all staff working in front CS counter area are adequately trained to operate Reception and aware of their individual responsibilities…

3. Supervise Cashiering Activities
Supervise cashiering activities during shift including: Instructing staff in cash handling and security procedures; Dealing with irregular payments; Instructing staff in credit policies and facilities
Work closely with Club admin to make sure all the revenue is correct

4. Maintenance Facilities
Control towels and pro-shop, lost & found items
Check and ensure CS Counter must clean and tidy.
Assist to achieve 5 star facility standards though auditing, feedback

5. Foster team work
Communicate and coordinate with internal departments.
Other duties maybe assigned from time to time by direct CM/AOM

6.Implementation and enforcement of S.O.Ps and Policies.
Assist to ensure procedures and systems are practiced within the scope/requirement of the Company. Control CS Staffs and Sale are follow our Company’s Terms and Conditions
Read full Job Descriptions

Job Requirements

At least 2 years of experience in a similar position, preferably in fitness or hospitality industry
Graduate College or above preferably major in Economics, Hospitality.
Knowledge and experience about Customer service
Have problem solving skill
Communication skill: English and Vietnamese
Fairness, Honest, integrity, Good human sense, Well organized

Job Locations

Tầng 7, Vĩnh Trung Plaza B, 255 - 257 Hùng Vương, Đà Nẵng

ELITE FITNESS – I OWN MY WORK OUT
Established since 2010, Elite Fitness has proved to be the best Fitness center in Vietnam.
At Elite Fitness, our qualified personal instructors are dedicated to helping you achieve your results: Weight loss; Body toning; Gain muscle/Get stronger; Improve cardio fitness; Improve and recover Sport/ Athletic specific condition; Increase flexibility; Improve and recover health problems; Other specific training requirements…
Elite Fitness is proud to bring our members a world-class training environment with our state-of-the-art equipment, professional staff and signature programs and committed to deliver the best result: Unlimited number of entry per day; Spacious training room, modern equipment with touch-screen: TV and entertainment; Four seasons swimming pool using Ozone purification system; Jacuzzi, steam & sauna; Towels, digital lockers; Indoor climbing wall; More than 1000 Yoga & Group X classes monthly with flexible schedule and well-known instructors. We offer a variety of membership packages such as individual, family and corporate.
Elite Fitness is not only a premier provider of quality services to clients, it is also considered to be a "Elite Home" - "Elite Team" with a team of highly trained and professional staff in the dynamic working environment.
Welcome to Elite Fitness to experience, immerse, live and develop in a modern, healthy condition which bring you precious health, a dynamic spirit, excitement that create your beautiful life with a full of vitality.
Please update our information at:
Website: www.elitefitness.com.vn or
Fanpage: https://www.facebook.com/elitefitnessvn/
Office Address:
- Hanoi: Level 3, 189 Nghi Tam Street, Tay Ho District, Hanoi
- Ho Chi Minh: Level 5, 24 Phan Dang Luu, Ward 6, Binh Thanh, Ho Chi Minh
- Ha Long: Level 3, Vincom Plaza Ha Long, Dong Hoi, Bach Dang, Ha Long, Quang Ninh
- Da Nang: Level 7, 255-257 Hung Vuong, Vinh Trung, Thanh Khe, Da Nang
- Vinh: Level 3 & 4, City Hub tower, 1 Le Hong Phong, Vinh city, Nghe An
Sincerely!

Read full company information
Tầng 3, 189 Nghi Tàm, Tây Hồ, Hà Nội
1,000-4,999 staffs
Ms Nguyệt - HR
CHƯƠNG TRÌNH THẠC SỸ TÀI CHÍNH QUỐC TẾ | ĐẠI HỌC J.M.LYON 3 (PHÁP) | VIỆN ĐÀO TẠO QUỐC TẾ - ĐẠI HỌC THƯƠNG MẠI

CHƯƠNG TRÌNH THẠC SỸ TÀI CHÍNH QUỐC TẾ | ĐẠI HỌC J.M.LYON 3 (PHÁP) | VIỆN ĐÀO TẠO QUỐC TẾ - ĐẠI HỌC THƯƠNG MẠI

Chương trình học tối ưu gói gọn chỉ trong 12 tháng

Mang tính ứng dụng cao và phát triển các kỹ năng mềm

Nhận bằng Thạc sỹ do Đại học Jean-Moulin Lyon 3 cấp, được Bộ GD&ĐT Việt Nam công nhận