English & Chinese Speaking: KYC Officer (Know Your Customer Officer) - Oversea Work

English & Chinese Speaking: KYC Officer (Know Your Customer Officer) - Oversea Work

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What We Can Offer

Living allowance, meal allowance, travel allowance, transportation, attractive variable bonus
Health and Life Insurance
23 of Annual leave, Special leave, Birthday leave, Sick leave, etc.

Job Description

-Initiates and processes KYC for customers who hit normal KYC verification triggers in order to ascertain their identities and be able to provide certain level of assurance to aid different stakeholders with their decision-making.
-Strictly adheres to the set KYC Policy and Procedures when performing customer verification in order to comply with the license requirements and to implement good business practices.
-Communicates with customers on document requirements and answer general KYC inquiries received by Customer Service Team from customers in order to increase customer satisfaction (CSAT), first contact resolution (FCR) and service level agreement (SLA).
-Works together as a team, contributes towards successful communication and positive motivation in order to achieve individual and team KPI targets.
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Job Requirements

-Candidate must possess at least a Diploma in Business Studies/Administration/Management, Finance/Banking or equivalent.
-Required language(s): English, Vietnamese and Mandarin
-Required mother tongue in Vietnamese.
-Good Business Writing skills
-Meticulous, good interpersonal and communication skills.
-Ability to work autonomously and as part of a team.
-Preferably At least 2 year(s) of working experience in similar function.
-Relevant Fresh graduates can be considered for an entry level position.

NOTE: Position holder shall be working in "Makati City, Manila" in a multi cultural environment.
A candidate should be willing to work in a Shift Schedule
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Job Locations

Avantice Corporation | 19th Floor, PBCOM Tower, 6795 Ayala Avenue, Cor V.A. Rufino Street, Makati Ci

Avantice Corporation Service Company is one of be the best regional Business Process Outsourcing (BPO) service provider by offering exceptionally strategic, efficient, and secure horizontal BPO services to off-shore and near-shore ecommerce companies.

We are an energetic, innovative and customer-driven organization base in the heart of Makati City, Philippines.

We are dedicated to develop our workforce and to provide the team with a challenging, high-performance yet caring and pleasant working environment.

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PBCOM Tower, 6795 Ayala Avenue, Cor V.A. Rufino Street, Makati City 1226, Philippines
100-499 staffs
TUYỂN SINH THẠC SỸ TÀI CHÍNH - ĐẠI HỌC JEAN MOULIN LYON 3 (CH Pháp)

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