ETC Sales Manager (Reproductive Healthcare)

The Sales Manager main responsibilities and are, not limited to, described as follow:

• Support the Sales and Distribution Director and Leadership team with the development and execution of our sales and distribution strategy for Vietnam, Cambodia and Laos.

• Build and manage a team of MRs to make doctor, nurse, midwives and hospital/clinic calls for GoldenChoice portfolio of prescription and clinical products.

• Coach MRs on product knowledge and medical detailing practices.

• Conduct supportive supervision visits to doctors and clinics to improve MRs work performance continuously.

• Conduct regular market visits to check route coverage, competitor activities and continuous search for new opportunities in order to increase sales.

• Establish and ensure that all sales administration procedures relating to the region are properly implemented in order to motivate sales teams to succeed.

• Generate sales of company products through a team of MRs to achieve the annual sales targets.

• Generate sales through distributors sales teams ensuring adequate distribution coverage and penetration for the company’s products.

• Provide business partners with information about new or improved products and services in order to improve sales.

• Develop and maintain an efficient distribution network to ensure company products are available across the region and in channels of distribution such as hospital, clinics and individual healthcare providers, both in the public and private sectors.

• Ensure achievement of sales fundamentals (coverage, distribution, visibility, product knowledge, merchandizing and pricing) for the region.

• Liaise with the marketing team to ensure adequate marketing support by way of merchandising to provide brands availability and visibility.

• Implement and monitor trade promotions, incentive programs to develop the best sales network and outcome.

• Provide quality leadership for Golden Choice staff and customers in all assigned tasks, while upholding our company values.

• Building relationships with each customer on a foundation of "mutual benefit/profitability" from GoldenChoice/DKT brands, help customers plan order volume and frequency.

• Achieve assigned number of sales calls daily to meet monthly sales volume, revenue and CYPs targets andcash collection.

• Ensure MRs tour plan and travels are planned and executed effectively and efficiently.

• Ability to arrange and facilitate training/Continued Medical Education (CME) in coordination with professional medical institutions to our own and distributors marketing and sales force, health care providers, etc.

• Other duties as requested by the line manager, such as market research, sales analysis etc to support new business development. Key Relationships:

• Internal:

o Cooperate and support all other heads of Department such as Accounting; Sale Dept; Marketing Dept

• External:

o Distributors and its customers

o Hospitals/Clinics/pharmacies/OTCs

o Obgyn, nurses, midwives’ association o Trainers/professors/universitieso Ministry of Health and other government bodies

o Implementing partners (NGOs), tech partners etc.

Education and Experience:

• Degree in Pharmacy/health science with sales/marketing experience or Marketing, Business Management,or other related field with extensive sales experience within the healthcare industry.

• 10 years working experience in pharmaceutical/medical devices industry with at least 5 years’ experiencein handling a good mix of private sales execution, strategy development, people management, customerengagement, route-to-market development and management and medical detailing practises.

• Understanding of pharmaceutical elements – including large private and public institutions/hospitals,pharmacies, wholesalers, distributors, and tender – is highly desirable.

• Knowledge of the reproductive health sector (FP commodities) and/or experience in selling ETC products is highly desirable.

• Able to communicate in English and Vietnamese is essential.

Soft Skills:

• Must observe our values: treat people well; Entrepreneurialism; Results Oriented; Anti-bureaucracy; DeepTrust and Fun.• Strategic and critical thinker – willing to think (quick) out of the box and turn ideas into actions. Analytical!

• Innovator – always looking for better results; very curious.

• Networker – excited about meeting new people, and searching for opportunities to collaborate.

• Good listener – hear what the market, customers, consumer needs and wishes are key to our success.

• A well-organized leader - Self-motivated, attentive to detail, unafraid of making decisions and ability towork effectively with limited supervision.

• Risk taker – trying new ideas and learning from mistaken are encouraged. That’s how we learn.

• Hands-on – proactive, active and a doer – excited about building things up and getting your hands dirty.

• Owner – strong sense of accountability to drive business toward sustainable growth.

• Flexible – able to work under tight deadlines and constantly travel around (60-70%) in Vietnam, Cambodia and Laos. You are excited about meeting people while exploring some cool places.

• Communicator - Excellent Vietnamese and English speaking and writing skills and ability to effectively engage/negotiate/ (speak in public) with a wide range of stakeholders.

• Positive team-player – a positive attitude, adding value to your colleagues, partners, customers and our business as a whole.