Execution Team Leader - Ha Noi City

Execution Team Leader - Ha Noi City

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What We Can Offer

Attractive Benefit Package + Yearly Performance Bonus
Company Healthcare Package
Training and Development Opportunities

Job Description

*Position Summary
- Manage Execution team in North Vietnam to execute all landside transportation (truck, barge, railway, cross border), customs clearance and other services (certificate of origin, liquidation, HS code clarification) to ensure that they are arranged and delivered as customer’s requirements.
- Monitor team performances, act as 1st escalation in problem solving
- Provide training, coaching to team members to ensure teams are capable to handle their jobs.
- Leverage customer centricity mindset of team members
- Drive continuous improvements initiatives and projects

Key Responsibilities
- Be responsible for managing a team size of 5+ members
- Be the first escalation point to solve or coach the team member to solve the daily operation problems.
- Drive compliance and safety in daily operations
- Set up SOP/ IOPs, processes in line with customer’s requirements and internal processes.
- Set up regular meetings with internal parties and with external parties to review performance and improve operation processes.
- Support Customer service, Sales and Products team in customer query resolution and exceptions handling
- Engage team members, ensure they work in a collaborative manner & make effort for improvement in team performances
- Conduct regular training, coaching to team members
- Conduct objectives setting and staffs performance management
- Be a role model for striving for continuous improvement and customer centricity mindset
- Be aware market intelligence and analyse what they are meant to our operations.
- Carry out ad-hoc tasks assigned by Management
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Job Requirements

- 3+ years of working experience preferably in Import - Export Operation, Freight management and customs clearance.
- Possess practical experiences related to landside transportation and/or customs activities, such as customs liquidation, HS code classification, price’s evaluation, tax refund, post-customs clearance, certificate of origin.
- Good understanding Vietnamese government policies regarding logistics jobs (customs laws & others), having a good relationship with Customs officers
- Proven experience in managing a team size of 5+ people
- Proven track of continuous improvement mindset
- Experience in new process/ SOP/ IOP set up and implementation
- English fluency
- Computer literacy, especially in excel, power point
- Experience in project management and project implementation are a plus
- Can-do and willing-to-do attitude.
- Self-starter, Discipline and Integrity

Job Locations

Hanoi Office

A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 70,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.

We have been helping Vietnamese businesses to connect to key global markets since 1923.

With six offices spread across the country, we are uniquely placed to help connect you to Asia and the rest of the world. Whether you need to import or export machinery, refrigerated cargo or standard container shipments, our teams of specialists are dedicated to ensuring you have the ideal transport solution.

Our offices are located in Ho Chi Minh City, Ha Noi, Hai Phong, Da Nang, Quy Nhon and Can Tho.

For more information: https://www.maersk.com - Your promise. Delivered.

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Zen Plaza Building, 54-56 Nguyen Trai Street, District 1, Ho Chi Minh City.
500-999 staffs
HR Department


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