Executive Imports Operation (Air & Ocean Freight)

Key Responsibilities:

• Handle end-to-end import operations for air and ocean shipments, including booking, documentation, and coordination with overseas agents, shipping lines, airlines, and local stakeholders.

• Oversee import customs clearance processes and ensure compliance with local regulations and company policies.

• Communicate with clients to provide updates on shipment status and resolve operational issues promptly.

• Manage and monitor the timely delivery of shipments to consignees, ensuring high service quality.

• Collaborate with internal departments to optimize operational efficiency and client satisfaction.

• Maintain accurate records of shipments and costs, and prepare operational reports.

• Minimum of 3 years’ experience in freight forwarding, focusing on import operations (air and ocean freight). - E

• Strong knowledge of LCL/FCL, customs procedures, and import logistics. - E

• Excellent communication and problem-solving skills. - E

• Proficiency in English and MS Office. - E

• Detail-oriented, organized, and capable of handling multiple tasks under tight deadlines. - E

• Team player, flexible, hands-on with interpersonal skills and time management - D

• High achiever, self-driven with excellent verbal and written communication skills (both English and Vietnamese) - D

• Ability to prioritize and multi-task in a fast paced, changing environment. - D

• Possess ability to build relationships with both internal and external teams - D

• University graduated. -E

• Experience in CargoWise ERP system would be an added advantage. - D