Executive Sea Cargo

We are seeking highly organized, customer-focused Import or Export Executives to manage end to end sea freight operations. The role involves full responsibility for assigned shipments from booking to delivery, and requires excellent coordination with clients, carriers, brokers and internal teams.

Key Responsibilities:

EXPORT

• Organize transportation for ocean freight shipments to the EU and USA, covering all aspects from A to Z as required

• Receive bookings from sales/overseas agents and arrange shipments with shipping lines/agents.

• Check rates/costs at the time of booking receipt to ensure accuracy and place bookings with the shipping partner.

• Communicate with customers, sales, and agents to exchange shipment information.

• Check the accuracy of information on bills and confirm with agents/carriers.

• Issue MBL/HBL for sea shipments and confirm the shipment on board (SOB) with the carrier.

• Coordinate with carriers, ports, co-loaders, sub-contractors and agents to ensure shipments are handled smoothly.

• Input all information and update the status of shipments on systems Cargo-Wise as per SOP instructions until shipments have been delivered to their destinations.

• Submit AMS, ISF, and ACI for exports.

• Solve problems with shipping lines, agents, and customers, or escalate to supervisors/managers if needed.

• Issue debit notes and credit notes to customers/overseas agents.

• Follow SOPs and company’s KPI for every account.

• Complete daily, weekly, and monthly updates/reports, or any tasks assigned by the manager.

IMPORT

• Handle import ocean freight shipments from A–Z.

• Coordinate with sales, overseas agents, shipping lines, customs brokers, and trucking vendors.

• Verify and prepare complete documentation for customs clearance.

• Monitor cargo arrival, clearance, delivery, and container return.

• Input and update shipment milestones, documentation, and costings in CW1 system.

• Proactively inform customers about shipment status or exceptions.

• Work closely with the sales team to meet customer expectations.

• Ensure all departmental KPIs and required reports are completed accurately and on schedule

• Bachelor Degree in International Business/ Supply Chain/ Logistics, Economics or relevant field.

• Competent knowledge of International Freight Forwarding, Logistics and Import – Export.

• Having at least 3 year experience in the same role.

• Can-do-attitude, careful, responsible, organized & detail-oriented.

• Customer-oriented, able to work under pressure.

• Good at communication, analytical, problem solving, planning, time and job management skills.

• Good command of English

• Experience with Cargo-Wise system (preferred)

• Energetic, good team player, proactive and self-motivated