What We Can Offer
• Need to understand the business and products of given accounts/customers to complete operations for customer on the E-commerce platform.
• Monitor the condition the inbound inquires of customer’s accounts and reply timely to ensure response time is optimal.
• Individuals working as an E-commerce Operations Executive need to communicate with the higher management team to prepare a strategy for operations to run efficiently.
• Keeps a check on the performance of the operations of both internal KPIs and external KPIs to customers.
• Report to various stakeholders of the organization, Service & Operation Manager, Board of Directors.
• Year of experience: 1 year in Export Consultant Executive.
• Education level: Bachelor’s degree in Economics, Business Administration, Foreign Trade , Export or some related fields.
• Good knowledge about Incoterms, International Payment, B2B, Logistics, E-commerce.
• Good at English in 4 skills. (IELTS 6.0+)