Facility Admin

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What We Can Offer

13th salary
Personal Healthcare
15 days

Job Description

Building great impressions and experience

You’ll be the face of JLL—that’s why creating a welcoming, yet the professional image of the company is vital to your role. As our stakeholders’ first point of contact, you should make them identify immediately that we are the kind of company they would want to do business with. Therefore, you must demonstrate high levels of customer service and integrity, especially in handling enquiries, issues and complaints.

Keeping a well-oiled workplace

Together with the facilities management team, you’ll help ensure that clients, vendors, and employees enjoy a safe and positive experience. You’ll be trained to follow escalation and incident reporting procedures and comply with the firm’s safety guidelines and strategies.

Your responsibilities also include but are not limited to:

Responsible for handling incoming and outgoing calls including distribution of any messages.
Receive, inform and guide visitors including co-ordination with client employees.
Provide assistance in general administrative activities and any other duties as assigned by Facilities Management team
Participate as a team member in responses to emergency situations for facilities matters
Directing first-line complaints regarding soft services to Facilities Management team
Assist FM to prepare monthly management reports.
Manage end-user expectations and requirements on daily catering, catering for event/special occasion, taxi/shuttle bus, stationary, meeting room…etc.
Obtain regular updates from supervisors (of soft services vendors) through weekly/daily briefings to have an overview of the operations of the site.
Provide assistance to users as and when required
You’ll also be expected to assist the facilities management team in overseeing contractors on-site and finding vendors and services.
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Job Requirements

You should have at least 12 months of experience in a corporate environment, particularly in reception. Experience in facilities, property management, hospitality or related field is ideal will go a long way.

Pleasant Disposition
Sound interpersonal skills /team player with client-facing capabilities.
Enthusiasm and willingness to learn/take responsibility
Good PC literacy and proven ability to manage daily activities using various systems, including the internet, e-mail functions & all aspects of Microsoft Office.
Good written & oral communication skills
Well – organized

Job Locations

Hồ Chí Minh, Thành phố Hồ Chí Minh, Việt Nam
Hòa Cường Bắc, Hải Châu, Đà Nẵng, Việt Nam

Jones Lang LaSalle (NYSE:JLL) is a professional services and investment management firm offering specialized real estate services to clients seeking increased value by owning, occupying and investing in real estate. With annual revenue of $3.9 billion, Jones Lang LaSalle operates in 70 countries from more than 1,000 locations worldwide. On behalf of its clients, the firm provides management and real estate outsourcing services to a property portfolio of 2.6 billion square feet and completed $63 billion in sales, acquisitions and finance transactions in 2012. Its investment management business, LaSalle Investment Management, has $47.7 billion of real estate assets under management.

Jones Lang LaSalle has over 50 years of experience in Asia Pacific, with over 25,400 employees operating in 76 offices in 14 countries across the region. The firm was named ‘Best Property Consultancy’ in nine Asia Pacific countries at the International Property Awards Asia Pacific 2012, in association with HSBC, and was named the number one real estate advisory firm in Asia Pacific in the Euromoney Real Estate Awards 2012. www.ap.joneslanglasalle.com

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Level 26, Saigon Trade Center, 37 Ton Duc Thang Street, District 1, HCMC
100-499 staffs
HR Department


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