Facility Officer (Aeon Mall Ha Dong- 459)

AEONMALL Vietnam Co., Ltd. is a core enterprise of AEON group, specializing in shopping mall development and business operation. Based on the basic philosophy “Customer first”, we are continuing our efforts to create malls that enhance the quality of life, stimulate local economic activities, and contribute to community life and culture.

JOB SUMMARY

+ Main function: Carry out all tasks for smooth functioning and safe operation of the shopping mall by covering Facility, Security, and Infrastructure. Follow maintenance work to ensure that contracted service providers perform all contractual obligations.

+ Work location: AEON MALL Ha Dong & AEON MALL Long Bien

+ Working time: Average 5 days/week and in shift (A shift 8:30 AM – 5:30 PM & C shift 1:30 PM – 10:30 PM, about 5-7 C shifts per month), 1-2 OFF days/week not fixed on weekends, some shifts on public holidays.

+ Report to: Executive/ Senior Executive.

1. Coordinate with Aeon Delight Vietnam (ADV) (contracted service provider) to check safety, solve any incidents of tenants regarding equipment and technical systems such as water leaking, broken roller shutter, blackout, etc. (15%)

2. Instruct operation procedures and regulations of shopping mall to tenants, suppliers, vendors and follow their implementation. (15%)

3. Regularly patrol around the shopping mall to ensure that all facilities and services are provided to customers in good conditions; Deal with constructors regarding repairing and renovating work. (15%)

4. Follow all fit-out work, renovation, event set-up in the shopping mall and report the schedules and relevant incidents if any. (15%)

5. Check service performance of ADV and make suggestions for quality service improvement and cost saving. (10%)

6. Handle facility and security requests from tenants and contractors. (10%)

7. Summarize facility and security data & make report as required from supervisors. (10%)

8. Other duties as assigned. (10%)

1. Bachelor’s degree, preferably in Engineering, Construction or relevant fields

2. Candidates with 1 - 3 years of experience in Building Management/ Operation, Facility Management or related fields are preferred. Fresher can be trained.

3. Have knowledge of technical systems, safety regulations, can check and understand technical drawings.

4. Good at both spoken and written English and Vietnamese.

5. Good at Microsoft Office.

6. Have customer focus mindset.

7. Good at teamwork and coping with stress.

8. Willing to work in shift.

BENEFITS

1. 2 day-off per week.

2. 14 annual leave days per year.

3. Birthday leave with present.

4. 5 sick leave days per year with full pay.

5. Additional health insurance 24/7.

6. Training and development opportunities.

7. Annual team-building and company trip.

8. Annual health check.

9. Bonus and salary review once per year (depend on Company business and staff work performance).

10. Have a chance to work in No. 1 Shopping Mall developer in Vietnam.

11. Professional and dynamic work environment.