Job description
This position communicates with customers to bring resolution to unpaid accounts. He/She works to improve cash flow, minmize delinquincy, reduce Days Sales Outstanding and limit bad debt exposure through customer interaction. This position identifies and prioritizes issues impacting payment. He/She overcomes customer objections regarding payments, assists them in understanding account terms, and uses payment options and negotiation skills to arrange payments.
Key Accountabilities (Point Form):
1. Responsible for all credit collection - export, import, freight collect, duty & tax and free domicile.
2. Call customers for payment on outstanding accounts
MUST MEET OR EXCEED THE MONTHLY COLLECTION TARGETS
3. Maintain the credit term and identify delinquent customers by reviewing customers' aging reports
4. Call / Visit / Send reminders to customers
5. Process suspension of credit accounts and follow up resumption request after customer cleared all AR and bad debt amount.
6. Prepare reports on calls made-daily, update call history
7. Answer customers' inquiries and generate reminders for collection.
8. Compliance to reporting requirements
9. Pass to 3rd party collection for bad debt accounts
10. Ad-hoc assignments from Operational Accounting Team leader, Supervisor
Job requirements
Education/Work Experience (Point Form)
- Vocational Certificate or Higher Education, degree in Accounting or Finance is preferred.
- 1-2 years' experience in credit control preferred.
- Ability to communicate effectively with various levels of people.
- Computer Literate
- Capability to communicate in English both written and spoken.
- Experience in volume driven and service-oriented industry is preferred, example, courier, retail or any service industry.
What We Can Offer
Healthcare Plan
Team Activities
Others
Competitive rate
VietnamWorks calculates your competitive rate based on your application information and compares it with other candidates for this job after you apply.
Competitive rate
VietnamWorks calculates your competitive rate based on your application information and compares it with other candidates for this job after you apply.
Job Information
15/04/2024
Fresher/Entry level
Banking & Financial Services > Debt Collection
Finance, Credit Collection, Billing, Account Receivable, Debt Collection
Logistics/Forwarding
Any
Not shown
Not shown
Job Locations
18A Cong Hoa, Ward 12, Tan Binh District, HCMC
18A Cong Hoa, Ward 12, Tan Binh District, Hồ Chí Minh, Việt Nam
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