Finance Operations Associate

Finance Operations Associate

Department: ControllershipLocation: Ho Chi Minh City, Vietnam

Key ResponsibilitiesInvoicing & Billing

Prepare, validate, and issue customer e-invoices accurately and on schedule.

Ensure all invoices comply with tax regulations and company policies.

Match debit note ( Core invoice) with issued e-invoices across both operational and e-invoice systems.

Handle customer inquiries related to e-invoices through email or phone promptly and professionally.

Partner closely with Sales and Operations teams to ensure all billable transactions are properly captured, preventing revenue leakage.

Maintain organized and complete billing documentation to support audits and compliance requirements.

Support month-end closing by reconciling invoiced amounts with collection schedules and ensuring accuracy in financial reporting.

Outstanding & Unbilled Transactions Follow-upPrepare, track, and monitor outstanding balance reports from both operational and accounting systems (weekly, monthly, or as requested by management).

Review and follow up on overdue invoices, issue payment reminders to customers and coordinate with relevant teams for resolution.

Provide accurate Accounts Receivable (AR) aging reports to support provision and bad debt review processes.

Escalate high-risk overdue accounts to the line manager with data-driven recommendations.

Reconcile AR Aging to ensure accuracy and alignment with the Trial Balance or Balance Sheet at month-end.

Investigate and resolve unbilled transactions by identifying root causes (e.g., pending documents or approvals) to ensure timely and accurate billing.

Monitor credit customer accounts to ensure on-time payments and assist in managing new customers granted credit terms.

General SupportCollaborate cross-functionally with Finance, Operations, and other internal teams to resolve billing and collection issues.

Participate in process improvement initiatives to enhance invoicing and collection efficiency.

Perform other duties as assigned by Manager

Qualifications- Bachelor’s degree in accounting, Finance, or a related field.

- 2–4 years of relevant experience in invoicing, billing, or accounts receivable, preferably in a multinational or logistics environment.

- Solid understanding of accounting principles and tax compliance requirements.

- Experience with ERP systems (NetSuite experience is highly preferred).

- Proficient in Microsoft Excel and other Office applications.

- Strong attention to detail, organizational skills, and ability to work under tight deadlines.

- Excellent communication skills in Vietnamese and English are advance

• Bachelor’s degree in accounting, Finance, or a related field.

• 2–4 years of relevant experience in invoicing, billing, or accounts receivable, preferably in a multinational or logistics environment.

• Solid understanding of accounting principles and tax compliance requirements.

• Experience with ERP systems (NetSuite experience is highly preferred).

• Proficient in Microsoft Excel and other Office applications.

• Strong attention to detail, organizational skills, and ability to work under tight deadlines.

• Excellent communication skills in Vietnamese and English are advance