Floor Attendant At Winners' Club

Floor Attendant At Winners' Club

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Các Phúc Lợi Dành Cho Bạn

Service charge, tips sharing, 13th salary, 1 meal per day
Social insurance, heath insurance, unemployment insurance
Professional, active working environment & promotion opportunitied many others attractive benefits

Mô Tả Công Việc

Reports to: Floor Captain

Position Summary:
Providing customer service to all guests including buying in and paying out transactions, enquiries answering, food and drinks ordering and serving.
Floor Attendant must also take responsibilities of certain level of daily cleaning of the Club.
This position is a full time position and the duty hours varies depends on the management, Floor Attendant is required to work on shift, including night shift.

Duties and Responsibilities:
• Greet guests
• Offer guests food and beverage
• Serving guests food and beverage
• Answer enquiries
• Handle buying in transaction for guests
• Inform superior for any pay out request of guests
• Handling complaints and report to superior for reference
• Report to superior for support if complaints beyond their capability of settling.
• Assist guests for buying in and paying out when guest requested
• Provide customer service to guests
• Follow instruction and tasks allocated by superior
• Perform other Club related duties when required
Xem toàn bộ Mô Tả Công Việc

Yêu Cầu Công Việc

Gender: Female
Age: 18 to 28 years old
Appearance: Good Looking, minimum height at 160cm
Personality: open, enthusiasm at work, cheerful and conversable, talkative, always smile, honest, hardworking and punctual
Education: High school graduated or equivalent. Graded 7 or above in Mathematics at “High School Graduation Examination.
Skill: Language skill: Must speak, read, write, and understand the primary language used in the workplace – English and Vietnamese.
Able to speak and understand the primary language used by the majority of guests who visit the Club, such as Korean or Japanese or Chinese, would be preferred but optional
Experience: Previous hotel-related experience desired, candidate with any customer servicing experience may be prioritized.
Xem toàn bộ Yêu Cầu Công Việc

Hanoi Hotel is the first international hotel in the Vietnamese Capital. With 218 deluxe rooms and suites overlooking the scenic GiangVo Lake. The centrally-located hotel is the perfect place for your Hanoi stay, whether for business or pleasure.
The hotel is a short walk from various Government agencies, Embassies, the diplomatic quarter and the International Exhibition Centre, and is in walking distance from an array of shopping options. Hanoi Hotel is 30 kilometers from NoiBai International Airport and 3 kilometers from the Hanoi Railway Station.
The hotel’s luxury accommodation features sweeping views of the lake, city and beyond. Elegantly furnished and equipped with a range of modern amenities, the rooms are sure to make your stay a pleasant and comfortable one. Hanoi Hotel also provides a wide range of facilities like restaurants, meeting rooms, serviced office, tennis court, sauna & massage, fitness center, e-gaming center and evening entertainment club.
Our dedicated and well-trained staff is ready to show you why hospitality is one of our hallmarks. The Hanoi Hotel is renowned for its complete range of evening entertainment and the best Chinese cuisine in the city.

Xem toàn bộ thông tin công ty
D8 Đường Giảng Võ, Quận Ba Đình, Hà Nội, Việt Nam.
500-999 nhân viên
HR Department - Hanoi Hotel