Floor Management Assistant

1. Floor Operation - Floor checking: Supervise hygiene, technical, activities issues at the floor on operation time - Control product quality, prices, TAG, visual merchandise of the brands in charge; Managing the demand-supply of the products - Collaborate with Customer Service team to train and supervise brand staff to follow Lotte Mall regulation - Collaborate with Customer Service team and related departments to solve customer complaint and any other arising problems quickly and effectively 2. Sales & Marketing Event - Discuss on time with tenants to co-operate and support them with marketing program, promotion events, staff and merchandise management to ensure professional brand and enhance revenue - Participate in creating and organizing marketing events with Sales Planning & Marketing team to grow up sales and attract new customers - Invite and support brands to propose promotions to match with seasons, Lotte events (Gala Night, Lotte Private Sale, Anniversary), promotion program via Lotte channels (Facebook, Website, LCD, etc.) - Implement sales confirmation, deduction, manual list, modify sales error by sequences on time - Supervise sales performance and prepare sales plan with low sale brands 3. Leasing & Lease Agreement - Supervise and keep track with changes of market to build potential and trendy vendor list in categories - Actively contact tenants to find out about their business potential and demands for premise at mall, thereby introduce Lotte Mall premises to tenants - Maintain and build up relationship with current tenants and potential tenants as well to evaluate busines status, plan and strategies of them - Build and report for approval of T&C policy for each tenant; Draft and negotiate to finalize content, and get signature of Tenancy Agreement, Offer to Lease (OTL) - Proceed extension or termination of Tenancy Agreement with tenants on expiry date, inform tenants of termination procedures and deposit return 4. Fitting In - Out - Co-operate with tenants and Design, Facility team to complete final drawings on time - Cooperate with Design team to build up and adjust layout, CAD files

- Bachelor degree in Business Administration/Marketing - At least 2 year-experience in the relevant position in Retail, Shopping Mall field - Good verbal and written communication in English and Vietnamese - Hard-working, have good team-work and communication skills - Can work under high pressure and self-motivation - Must be available to work in shift, 5 days/weeks (Shift 1: 8:30 - 5:30; Shift 2: 14:00 - 22:00) Benefits: - Competitive salary package, open for negotiation: Salary, allowance, 13th month bonus salary, gift, annual salary review - Training & development: Personal development course, professional training course, solf skill training course... - 15 paid-leave annually; Social, Health, Unemployment insurance - Health care scheme: PVI Health insurance; Annual health check - Caring & Sharing: Birthday, Wedding, Child birth, Funeral, Full Moon, Women Day, Lunar New Year, Children Day... - Lunch/Dinner at canteen; Free motorbike parking; Perdiem for Business Trip; Team building Activities