Fraud Analysis Manager

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Position Objective

• Maintain the Fraud Detection and Prevention systems, Association systems while balancing the financial losses and customer experience.

• The main responsibilities are to propose strategies to prevent, detect and deter fraudulent activities and save financial losses for the bank. This should come as result of analysis on domestic & global fraud trends as well as the production of fraud & authorization MIS.

Principal Responsibilities

• Perform timely and thorough review and analysis of fraud trends, suspicious transactions from relevant fraud systems and association systems.

• Propose judicious system maintenances and parameter adjustments to combat emerging fraud trends, critical fraud detection strategies.

• Initiate mass-block/mass-replacement of at-risk accounts, reporting fraud database as applicable.

• Produce MIS regarding Fraud & Authorization purports on the ad-hoc, monthly and yearly basis. Coordinate on all subjects of fraud strategies, trends, patterns, systems and MIS. Perform periodic and ad-hoc assessments on strategy productivity and efficiency by using indexes such as FPR, Detection rate, Penetration rate, Hit rate, etc.

• Perform testing and signs-off for any newly implemented and upgraded Fraud & Authorization systems.

• Ensure ad-hoc requests and functional projects are handled properly.

• Bachelor’s Degree

• 5 years of experience.

• Experience in banking and card operations.

• Deep knowledge of fraud detection, authorization, card systems, association systems.

• Excellent capacity to strategize for action plans. Strong MIS and data structuring skills.

• Can-do attitude, ownership and responsibility. Able to work with minimum supervision.