General Manager

Position Overview

We are seeking a dynamic and results-oriented General Manager to oversee the operations of our three clinics in Ho Chi Minh City. The ideal candidate will be a hands-on leader with a proven track record in driving business growth, team development, and operational excellence.

Responsibilities

- Overall Business Management:

• Develop and execute the clinic's strategic plan in alignment with GMG's overall vision.

• Drive revenue growth and profitability through effective sales and marketing strategies.

• Monitor and analyze key performance indicators (KPIs) to measure performance and identify areas for improvement.

• Manage the P&L and financial performance of the clinics.

• Ensure compliance with all regulatory requirements and industry standards.

Team Leadership and Development:

• Build, develop, and lead a high-performing team across all departments (marketing, accounting, HR, clinical, and sales).

• Foster a positive and collaborative work environment.

• Implement performance management systems and provide regular feedback and coaching.

• Identify training needs and develop training programs to enhance employee skills.

- Operational Excellence:

• Optimize clinic operations to ensure efficiency and patient satisfaction.

• Implement robust quality control measures and patient safety protocols.

• Manage inventory and supply chain effectively.

• Oversee clinic facilities and equipment maintenance.

- Sales and Marketing:

• Develop and implement effective marketing strategies to increase brand awareness and patient acquisition.

• Lead the sales team in achieving revenue targets and customer satisfaction.

• Analyze market trends and competitor activities to identify opportunities.

- Business Development:

• Explore new business opportunities and partnerships to expand the clinic's offerings.

• Develop a growth strategy for the clinic and oversee its implementation.

• Proven track record in managing a successful aesthetics or healthcare business.

• Strong leadership and interpersonal skills with the ability to motivate and inspire teams.

• Excellent organizational and time management skills.

• Strong analytical and problem-solving abilities.

• In-depth knowledge of the aesthetics industry and market trends.

• Proficiency in financial management and analysis.

• Excellent communication and presentation skills.

• Fluency in English and Vietnamese.

Additional Notes

This role requires a highly motivated and entrepreneurial individual with a passion for the beauty industry. The successful candidate will be expected to work closely with the executive team and contribute to the overall growth of Glo Medical Group.