Global Customer SupportUrgent job

- Receive requests from world-wide customers via emails, request management systems and phone calls.
- Resolve customer’s problems encountered when using the company's system.
- Most customers come from USA, Korea, Japan, Singapore, India, China, Turkey, etc...

* Working time:
- Work 5 days/week; including weekends, holidays, Tet holiday.
- Work in rotation of 3 shifts and in accordance with the company:
Shift 1: 6 am - 2 pm,
Shift 2: 2 pm - 10 pm,
Shift 3: 10 pm - 6 am.

* Benefits:
- Basic salary: negotiated.
- Salary review is every 6 months; the increase will depend on the working performance.
- An additional allowance of VND250,000/shift when working shift 3 (10 pm - 6 am).
- Other allowances: parking fee of your motorbike, necessities are available (milk, cake, tea, coffee, etc) to ensure health at work.
- Annual vacation and social welfare in accordance with the law of Vietnam.
- Opportunity to improve English very well, most of using English in communication.
- Opportunity to learn Logistics.
- Professional working environment.