Global Supply Chain Support

Coordinate freight bookings (FCL/LCL, airfreight) based on confirmed Cargo Ready Dates (CRDs) and project schedules.

○ Evaluate rate options, transit times, and carrier reliability to recommend the most cost-effective and efficient solution.

○ Maintain a centralized freight quote and booking log for leadership review.

• Coordination with Freight Forwarders & Factory Partners

○ Liaise daily with factory partners, vendors, and freight forwarders to plan container loading, pickup, and documentation timelines.

○ Confirm shipment readiness, manage export documentation flow (commercial invoice, packing list, bill of lading draft), and ensure compliance with shipping instructions.

○ Communicate loading plans and schedules to QC teams and forwarders.

○ Support issue resolution for export delays, documentation discrepancies, or booking conflicts.

• Cargo Readiness & Loading Management

○ Track and update Cargo Ready Dates (CRDs) across all open POs or projects, ensuring alignment between factories, QC, and freight teams.

○ Maintain shipment visibility and ensure timely execution of loading and vessel departure.

○ Report status updates and exceptions to the India and U.S. teams for scheduling adjustments.

○ Support container allocation planning and ensure optimization of space and timelines.

• Quality Control Coordination

○ Work closely with the Quality Control (QC) team to schedule inspections, communicate factory readiness, and confirm load dates.

○ Ensure QC inspection results are received and approved before shipment release.

○ Track completion of inspections and coordinate with the factory to resolve issues promptly to prevent shipment delays.

○ Maintain shared QC and logistics trackers in Smartsheet or equivalent systems.

• Documentation & Reporting

○ Maintain accurate records for all shipments, including booking confirmations, vessel schedules, inspection results, and loading photos.

○ Prepare weekly outbound shipping reports for the U.S. and India teams, highlighting shipment statuses, CRD variances, and freight updates.

○ Ensure all documentation meets export, customs, and client requirements.

○ Support development of dashboards and visibility tools for shipment tracking.

• Bachelor’s degree in Logistics, International Business, or Supply Chain Management.

• 3–5 years of experience in international logistics coordination, preferably within manufacturing or export operations.

• Strong knowledge of Vietnam export procedures, local forwarders, and port operations (Cat Lai, Cai Mep, etc.).

• Experience coordinating with QC teams and factory partners.

• Excellent organizational and communication skills in English and Vietnamese.

• Proficient in Excel, Smartsheet, and ERP or logistics systems.

• Detail-oriented, highly accountable, and comfortable managing multiple priorities in a fast-paced environment.