GS & Compliance Advisor

About Us

Navitas is a leading global education provider that has helped generations of learners transform their lives through education. We create life-changing opportunities to learn by delivering an extensive range of educational services to 60,000 aspirational students across our global network each year.

Diversity and Inclusion

Navitas promotes and embraces an inclusive and diversified workforce. We believe equality, flexibility and diversity in the workplace will deliver a rich and collaborative environment for our employees, students and clients.

We encourage applications from candidates with disabilities, of all ages and genders and diverse community groups.

About the role

The Genuine Student & Compliance Advisor is responsible for assessing the authenticity of applicants' intentions and diligently ensuring compliance with visa requirements for studying in Australia and UK. Your focus will be on efficiently processing high-quality applications, with an emphasis on maximizing conversion rates.

This is a permanent full-time position located in Vietnam, providing administrative support in the higher education.

Key Responsibilities

Genuine Student Checks and Pre-screening

• Serve as the primary point of contact for Genuine Student checks across all pertinent Australian business units.

• Serve as the primary point of contact for pre-screening and admission interviews across all pertinent UK business units.

• Review and assess student visa applications to verify compliance with regulatory standards.

• Evaluate the authenticity of students' intentions to study abroad as well as their financial capabilities.

• Conduct t in-depth interviews and gather requisite documentation to support the assessment process.

• Collaborate closely with students and their families to address any queries or apprehensions related to the visa application process.

• Offer comprehensive guidance and counselling to students regarding the student visa application process.

Liaison and Collaboration

• Act as a liaison between the agent, students, and relevant immigration authorities.

• Stay updated on the latest immigration policies, procedures, and requirements to ensure accurate and up-to-date guidance for students.

• Work collaboratively with other team members, encompassing counsellors and administrative personnel, to optimize the visa application journey, ensuring its efficiency and effectiveness.

• Cultivate and nurture robust relationships with partner agents and immigration officials to enhance the effectiveness of the visa application process.

Compliance and Record-Keeping

• Uphold strict compliance with immigration regulations and ethical guidelines throughout the student visa application process.

• Maintain accurate and detailed records of student interactions, visa applications, and related documentation.

• Safeguard the confidentiality of student data and uphold data security standards in alignment with applicable regulations.

• Generate reports as needed to provide insights and updates.

Job requirements

• A minimum of 2 to 3 years of hands-on experience in student visa application processing and compliance.

• Exhibit a strong dedication to delivering exceptional customer service.

• Possess advanced proficiency in both verbal and written English communication.

• Proven ability to work effectively in an internationally diversified team.

• Proven history of exemplary time management skills.

• Experience in overseeing compliance matters, particularly in university admissions, is preferred.

• Display innovative thinking and proactive work habits, with meticulous attention to detail.

• Exhibit a proven ability in record-keeping, management, and generating sophisticated reports.

What we can offer you:

Navitas is an equal opportunity employer committed to fostering an inclusive, accessible environment, where all employees feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our students and communities in which we live and serve.