GS & Compliance Advisor

About the role

The Genuine Student & Compliance Advisor is responsible for assessing the authenticity of applicants' intentions and diligently ensuring compliance with visa requirements. Your focus will be on efficiently processing high-quality applications, with an emphasis on maximizing conversion rates.

This is a permanent full-time position located in Vietnam, providing administrative support in the higher education.

Key Responsibilities

Genuine Student Checks and Pre-screening

• Serve as the primary point of contact for Genuine Student checks across all pertinent Australian business units.

• Support the pre-screening applications and conduct interviews with students when required for Navitas UK.

• Review and assess student visa applications to verify compliance with regulatory standards.

• Evaluate the authenticity of students' intentions to study abroad as well as their financial capabilities.

• Conduct t in-depth interviews and gather requisite documentation to support the assessment process.

• Collaborate closely with students and their families to address any queries or apprehensions related to the visa application process.

• Offer comprehensive guidance and counselling to students regarding the student visa application process.

Liaison and Collaboration

• Act as a liaison between the agent, students, and relevant immigration authorities.

• Stay updated on the latest immigration policies, procedures, and requirements to ensure accurate and up-to-date guidance for students.

• Work collaboratively with other team members, encompassing counsellors and administrative personnel, to optimize the visa application journey, ensuring its efficiency and effectiveness.

• Cultivate and nurture robust relationships with partner agents and immigration officials to enhance the effectiveness of the visa application process.

Compliance and Record-Keeping

• Uphold strict compliance with immigration regulations and ethical guidelines throughout the student visa application process.

• Maintain accurate and detailed records of student interactions, visa applications, and related documentation.

• Safeguard the confidentiality of student data and uphold data security standards in alignment with applicable regulations.

• Generate reports as needed to provide insights and updates.

• A minimum of 2 to 3 years of hands-on experience in visa application processing and compliance.

• Exhibit a strong dedication to delivering exceptional customer service.

• Possess advanced proficiency in both verbal and written English communication.

• Proven ability to work effectively in an internationally diversified team.

• Proven history of exemplary time management skills.

• Experience in overseeing compliance matters, particularly in university admissions, is preferred.

• Display innovative thinking and proactive work habits, with meticulous attention to detail.

• Exhibit a proven ability in record-keeping, management, and generating sophisticated reports.

What we can offer you:

Navitas is an equal opportunity employer committed to fostering an inclusive, accessible environment, where all employees feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our students and communities in which we live and serve.

How to apply

Please apply online to lodge your application successfully.

Applications close on 24 May 2024, however, we reserve the right to progress or confirm applicants prior to close date. Applications received after the close date may be considered pending the recruitment process.

Extra information

For further information or to view other opportunities, please visit navitas.com/careers

Successful candidates will require full working rights in Vietnam.

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