[HCM] Documentation/ Operation Staff (Customer Service Representative)

[HCM] Documentation/ Operation Staff (Customer Service Representative)

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What We Can Offer

Meals Allowance, 13th salary, Yearly Bonus-Salary Review, Wellness Program; Free coffee/tea/pantry
Extra Insurance for employee & dependents, 16 AL days, Engagement activities during a year
Varied kinds of training, from functional technical - soft skills; Career Development Program

Job Description

• Being responsible for delivering APLL commitment to Customers
• Being the primary and first contact point for the Customers
• Handling inquiries from Customers, Vendors, and Factories
• Coordinating with Carriers to proceed with shipments
• Planning, updating, and tracking daily operations in APLL’s systems
• Tackling immediately and/or escalating to Team Lead / Supervisor when there is the potential cost impact
• Ad-hoc assignments from Managers
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Job Requirements

• Having 1 - 2 working year experience in relevant industry
• Customer-oriented and Result oriented
• Good at English (writing and speaking); Excel, Word, PowerPoint
• Able to multi-task and high pressure
• Being detail and careful

Job Locations

285 Cách Mạng Tháng Tám, Phường 12 (Quận 10), Quận 10, Thành phố Hồ Chí Minh, Việt Nam

APL Logistics is a global supply chain specialist for companies in the Automotive, Consumer, Industrial and Retail sectors.
In Vietnam, APL Logistics is a market leader in Buyer’s Consolidation in the Retail space. We enable supply chain from the factory floor to retail stores – the right SKU, at the right time, at the right place.
We serve our global clients via 3 offices and multiple Flow Centers in Vietnam. We also operate the largest single-roof Flow Center in Greater Ho Chi Minh in the South East Asia Region.
APL Logistics is a member of the Kintetsu World Express group, a global logistics services provider. For more information, visit www.apllogistics.com

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Tầng 5, Tháp B, Tòa nhà Viettel, số 285 Cách Mạng Tháng Tám, Phường 12, Quận 10, TP. Hồ Chí Minh
100-499 staffs
TUYỂN SINH THẠC SỸ TÀI CHÍNH - ĐẠI HỌC JEAN MOULIN LYON 3 (CH Pháp)

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