IT Helpdesk (Below 1-Year Experience)

We are looking for an IT Helpdesk for our IT Department to support all IT-related matters of the company. The ideal candidate must take ownership of their area and have a clear customer focus, exceptional communication and people skills, and solid technical abilities. The candidate shall be able to explain technical concepts to non-technical persons and be a self-starter with a collaborative spirit. • Network and system management: operating, maintaining, and monitoring the entire IT infrastructure network and system (G-Suite, MS Office 365, DC/AD/DNS/DHCP, File/FTP servers, workstation, backup solutions, networks, routers, internet connection, PABX system, CCTV…) • Performing IT equipment and software installations and upgrades. Ensuring the smooth deployment of new applications and services. • Providing IT training and support to staff in all offices. • Maintaining accurate and up-to-date IT documentation and procedures. • Ensuring IT and security procedures are followed and kept confidential. • Performing other IT-related duties as assigned. BENEFITS • Full salary contribution for insurance (social, health, unemployment). • Transport and meal allowance. • Premium Health Care Insurance Package. • Annual Special Bonuses (twice a year). • Annual Regular Bonuses on Special Events: Public Holidays and the company's establishment anniversary. Yearly Company trips, Year-end Party & other events. Overseas trips for long-time employees. • Year-end bonus up to 3 months’ basic salary.

• Age: under 30 • Good command of spoken and written English. • Good communication and interpersonal skills. • Good organization, problem-solving, planning, and time management skills. • Ability to work in a fast-paced international environment and cope with large-scale business challenges. • New graduates and candidates with below 1 year of experience are welcome to apply. • Diploma/Bachelor’s Degree in System and Computer Networks, Computer Science, Information Systems, or other related fields. REMUNERATION PACKAGE This is a full-time position. Salary commensurate with qualifications and experience. We offer performance-based remuneration and negotiable compensation options, and all qualified candidates are encouraged to apply.