IT Project and Business Solution Manager

Overview: work closely with commercial market development managers, product managers, hardware, software, integration solution teams to coordinate auto-identification project solution deployment and related post support to support customer projects. What you'll be doing: ● Responsible for auto-identification and RFID project pre-sales to post-sales, end to end solution design, development, deployment and support ● Works closely and align with sales, product, hardware, software, services team, and customer project team to ensure association activities readiness to meet deployment requirements ● Support solution architecture and system design, development, and deployment ● Manage project progress to ensure all project deliverables and related resources are aligned to project plan ● Setup and prepare project plan, schedules and metrics together with solution project manager to enable smooth communication throughout all associated internal and external parties ● Conduct briefings and trainings to different internal, external teams, customer groups to ensure smooth project cycle ● Prepare and manage project documents, training material, checklists to support a smooth project rollout ● Work closely with outsourced solution vendors to ensure development according to plan and verifications to deployment ● Collaborate with teams to ensure solutions and applications meet the business needs. ● Proactively manage the risks and issues of projects and manage communications to all project stakeholders ● Hand-on documentation write ups, test reports, change documents management, testing scenarios and results management. Key Internal Interactions: ● Work with commercial team to understand customer operations, challenges to establish solution design and development plan ● Derive and align the project schedule, resources, preparations, activities, contingencies to the solution project planning ● Works as a focal contact for the internal team on the solution project communications, activities interacting with the customer project lead ● Troubleshooting and documenting the findings communicating to internal hardware, software, integration project team for fixings and improvements ● Provides analysis of the project deployment progress and ROI with the internal team and relevant stakeholders. Key External Interactions: ● Work as project manager to communicate to customer stakeholders and project team to present project requirements, solution plan, milestones, time schedule, resources arrangements ● Coordinate required hardware, software, integration partners, customer user groups to drive successful deployment according to plan ● Prepare and deliver of trainings and precautions to customer to prepare their knowledge and readiness to the project rollout ● Regular deployment progress review with associated parties to ensure any concerns and issues are resolved in the initial rollout stage ● Acts as project deployment focal contact person for customer enquiries and issue cases handling

● At least 8 years of work experience demonstrating skill set requirements for this role; BS or above in business solutions, IT or engineering experience; ● PMP and scrum master project management certification would be an advantage ● Experience in auto-ID and RFID projects would be preferred ● Technical knowledge of RFID products and solution; ● Excellent organizational and people skills, with an ability to openly convey information to team members and customers in a timely manner; ● Good written and spoken English ● Assertive, persistent and flexible to work in a matrix, fast paced organization; ● Self-disciplined and sense of time pressure and motivation to complete tasks; ● Willing to try new things and explore new domains; ● Travel requirement up to 30%.