HCMC - Department Leader - Tan Phu Store

*Develop, enrich, and take care of human capital:

- Embody, transmit, and live the Purpose, Values, and Human Fundamentals.

- Recruit, onboard, and ensure the training of complementary talents without compromising on our essential criteria.

- Contribute to an ambitious store project with my ecosystem to federate my teams.

- Guarantee a safe and healthy work environment and create the conditions that allow for taking care of me, colleagues, and customers.

- Lead and implement our management scheme to foster responsibility and autonomy in the service of both collective and individual value creation.

- Ensure compliance with legal and contractual obligations and the company's code of conduct.

- Decide with the store director on my team's compensation in alignment with internal policy.

*Build and manage my commercial policy on my priority sports as an intrapreneur:

- Analyze customer/user data to optimize their market knowledge and set a quantified ambition.

- Select the best product and service offer link to omnichannel and circularity strategies.

- Implement the digital in-store and outstore customer experience.

- Build my mass plan for my sports according to Decathlon's merchandising guidelines and seasonality.

- Mobilize my sport communities through my communications and events.

- Build my team to have the best sports people at the right place, at the right moment.

*Manage the “best in class” omnichannel customer experience:

- Embody and manage “the best in class” customer relationship through my posture.

- Implement the fundamentals of selling, layout, and truck to peg on the field.

- Manage the loyalty program in order to optimize the customer data.

- Implement action plans thanks to customer feedback. - Implement my department to help the customer find their product autonomously and quickly.

- Impulse an offensive commercial dynamism.

*Manage my in-store performance trajectory (People / Planet / Business):

- Build an ambitious annual business trajectory and define a team trajectory.

- Analyze my performance and manage the reliability of the forecasts.

- Formalize the gaps between “realized” performance and “forecast” performance.

- Schedule the good hours at the right time.

- Manage and formalize action plans on my People / Planet / Business levers and my P&L.

- Ensure the in-store stock accuracy and availability while optimising stock lifetime.

*Guarantee daily safety and organization of the store (Duty management):

- Ensure the safety of people and the security of goods on a daily basis.

- Guarantee my knowledge of all technical systems and equipment within the store.

- Take in charge the daily business and service activity.

YOUR BENEFITS:

- Monthly performance bonus and 13th salary.

- Annual Salary review in March.

- 18 annual leaves, extra 2 days for Christmas and Vesak.

- 100% salary during the probationary period.

- OT is exceptional (critical production issues) with extra hours compensated as time off.

- Social Insurance according to Vietnamese Labor Law and Healthcare Insurance for you and your family members.

- Annual health check.

- Career planning through your Personal Plan and Learning & Development Plan.

- Participate in several training courses to develop your competence.

- Join collective activities organized by the Company.

- Sports practice allowance.

- Attractive staff discount for all purchases in Decathlon stores

- Be passionate about sports and wish to play the role of a team leader.

- Be dynamic with a high sense of responsibility and capacity for the organization.

- As a man or woman of action, you know how to make decisions.

- Be flexible and ready to work during the weekends (5 days per week).

- Speak both Vietnamese & English fluently.