Head of Collection Strategy and Analytics

I. Job Summary: Head of Collection Strategy and Analytic plays a key role in controlling/ monitoring Collection portfolio, building flexible collection strategy according to collection buckets, customer segments to increase collection performance as well as team management.

II. Key Roles & Responsibilities:

1. Controlling/ monitoring Collection portfolio (30%):

• Be responsible for managing Collection MIS to support SVFC Collections operations, SVFC Collections portfolio, work with various functions to remedy data issues identified through various actions. (10%)

• Be responsible for ensuring the effectiveness of collection information to perform business analyzed internally and externally. Develop and enhance Collection MIS and models for portfolio analytic and summary. (10%)

• Perform ad-hoc and on-going analysis/ tests/ due diligence related to collection strategies and portfolio performance. (10%)

2. Collection strategy, cost and effective control (40%):

• Ensure the effectiveness of collection information to perform business analyzed internally and externally. (10%)

• Ensure timely and accurate reporting of various levels of strategic segmentation, including credit loss, delinquency reporting and recovery collection, short and long-term forecasting of delinquency, loss measures and recoveries. (10%)

• Ensure flexible collection strategy according to collection buckets, customer segments. (10%)

• Cost and effective control. (10%)

3. Team management (30%):

• Maintain team members, minimize turnover rate, balance workload across members. (20%)

• Training, motivating, coaching team members. (10%)

1. Education: Bachelor’s Degree require

2. Minimum Experience: 5+ years related work experience in Banking and Financial Institutions.

3. Knowledge, Competencies, Skills

• Collection background is a plus.

• Knowledgeable on database management (SAS, SQL Server, Oracle), SQL language, Microsoft Office...

• Knowledgeable on R language, Python is a plus.

• Knowledgeable on modeling/business statistics as a preferred.

4. Others

• To get deep understanding and fully comply with (1) Corporate Integrity Policies (including: policies of Conflict of Interest, Anti-Fraud, Anti-Bribery & Corruption (Gift &Entertainment register), (2) Anti-Money Laundering Policy & Countering Terrorism Financing; (3) and regulation on your roles and responsibilities in operational manual.

• To be responsible for reporting suspected incidents of fraud.

• Leadership, problem solving, communication, decision making, planning and implement skills.